Job description

Qualifications

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Ability to understand and communicate in English proficiently to interact with guests and associates

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Must be able to operate the property management system technology

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Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

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Ability to apply good judgment at all times

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While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel; handle, reach, and detect objects, tools, and controls and detect scent and sounds

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Frequently required to lift and/or move laundry and dishes up to 25 pounds

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Occasionally must be able to push/pull carts weighing up to 50 lbs

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High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Responsibilities

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The Night Guest Laundry Attendant ("NGLA") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests

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The NGLA is responsible for assisting guests overnight, including checking in and checking guests out in accordance with company guidelines and procedures

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The NGLA is responsible for completing all laundry responsibilities, answering phones, and ensuring that safety and security procedures are in place in accordance with company guidelines and standards

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This includes but is not limited to treating for stains, washing, drying and folding linens, terry, blankets, bedspreads, mattresspads and shower curtains

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Job function to include stocking all housekeeping carts, cart rooms and laundry with appropriate product to ensure that PAR levels are maintained through the entire building, in compliance with company standards

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Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures

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Job function to include setting up and maintaining the grab and go breakfast in accordance with company standards

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Job function to include periodic daily tours of the property to inspect for cleanliness and maintenance in accordance with standards

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Compliance with all company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities

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Assists with the cleaning of any areas of the hotel as assigned by the manager when needed to include but not limited to front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas

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Responsible for maintaining overall hotel cleanliness

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And any other duties as requested by the management team

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Ability to understand and follow documents such as safety rules, operating and maintenance instructions, and procedure manuals

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Ability to complete routine reports and correspondence

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Occasionally required to traverse heights and remain stabilize while doing so

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While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel)

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The associate occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence fumes or airborne particles and toxic or caustic chemicals, and risk of electical shock

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The associate may be asked to travel to help additional locations within a reasonable geography

Benefits

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Medical Insurance

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Dental Insurance

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Vision Insurance

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Health Care and Dependent Care Flexible Spending Accounts

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Employer Paid Basic Life and AD&D Insurance

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Employer Paid Long Term Disability

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Optional Employee Paid - Voluntary Benefits

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Short-Term Disability

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Buy-Up Long-Term Disability

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Supplemental Life Insurance

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Dependent Life Insurance

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401(k) Savings Plan

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Paid Time Off

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Employee Assistance Program (EAP)

Job Types: Full-time, Part-time

Pay: $15.50 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

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