We are looking for an experienced and passionate General Manager to lead all aspects of our award winning Restaurants. As the GM you will deliver a high-quality menu and motivate our staff to provide excellent customer service. The General Manager will oversee our Twin Creeks Steakhouse and our Mi Casa Latin Restaurant. Responsibilities include maintaining the restaurant’s revenue, profitability, and quality goals.

Responsibilities include hiring, staffing, scheduling, training and the overall service level of the restaurant and bar. The incumbent will work closely with Kitchen staff to oversee the timing of entrees and presentation of product, as well as coordinating and maintaining the overall cleanliness of the restaurant, bar and kitchen areas. Responsible for handling guest inquiries and complaints. Requires the ability to multi-task and work well under pressure. Also responsible for conducting daily pre-shift meetings with staff. Must be able to read, speak and write effectively.

Candidates should possess general working knowledge of Health Department regulations and the ability to delegate duties and maintain compliance. The ideal candidate will have strong Restaurant Management experience in both front and back of the house operations.

Twin Creeks Steakhouse - Award-winning steakhouse, with its unique brand of personal touches developed over nearly two decades of operation.

Mi Casa Grill Cantina - Named one of the best Mexican restaurants in Las Vegas by readers of the Las Vegas Review-Journal, Mi Casa serves Mexican favorites like enchiladas and fajitas, along with signature dishes.

Responsibilities:

• Responsible for all aspects of our Twin Creeks Steakhouse and Mi Casa Latin Restaurant.
• Coordinate daily Front of the House and Back of the House restaurant operation.
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Skills:

• At least 2 years of Restaurant Manger experience preferred.
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Restaurant type:

• Casual dining restaurant
• Fine dining restaurant

Shift:

• 8 hour shift

Ability to commute/relocate:

• Las Vegas, NV 89139: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Restaurant management: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person