Job description

GALLERY LEADER
Stock & Trade Design Co.

Founded by Michael Carey, Stock & Trade Design Co. was created in 2012, within a 1,000 sq. ft. showroom in Birmingham, Alabama. Michael’s love for furniture and design was born from a passion for real estate and construction. Now 10 years later, Stock and Trade is growing strong with 5 retail stores, a growing social media presence and solid business to business relationships within our communities. We are now poised for our next stage; the launch of our flagship store at The District in Santa Rosa Beach.

The Gallery Leader is responsible for overall profitability, people development, customer experience & maintaining operational standards. The Gallery Leader sets the tone at the top & exemplifies servant leadership - putting team before self. The ideal candidate is energetic, dependable, self-driven, & highly motivated.

REQUIRED

• 5+ years previous experience in a leadership role, specifically in the luxury retail, home furnishings, or interior design industries
• Weekends & holidays required
• Strong understanding of KPI’s that drive demand
• Demonstrated ability to drive results in a leadership role and to develop staff & team atmosphere

SKILLS

• Positive & professional attitude
• People & relationship driven
• Strong business acumen & a passion for sales
• Ability to juggle competing priorities in a fast-paced environment
• Excellent leadership skills - strong understanding of difference between a Manager & a Leader
• Strategic & mental agility, remaining fluid & flexible in a fast paced atmosphere
• Highly-organized and collaborative
• Results-oriented & closer mentality
• Excellent understanding of high-level customer service
• Excellent verbal & written communication skills
• Proficiency with computers - Google Sheets, IOS devices, & Google Applications

DUTIES

• Use “Customers First” as your guide for all business decisions
• Recruit, interview, hire, coach, develop & retain top talent for your store
• Lead, coach & develop team of Assistant Managers, Designers, Design Consultants, Trade Consultants, Support

Associates, Visual Coordinators & Receiving Associates

• Responsible for growth & development of team through weekly touch bases & accountability
• Direct supervision to sales staff including training, maintaining quotas & KPI’s and developing goals
• Develop team through side by side, in the moment coaching
• Represent the brand through high-level communication, personal appearance & professionalism
• Maintain a strong interest & knowledge of design industry trends
• Work in partnership with Corporate Partners on community outreach and events to grow brand recognition in the Nashville market
• Maintains strong presence on the sales floor, ensuring high level customer service is delivered to every customer
• Resolve customer service issues in a timely & cost effective manner, while maintaining professionalism, integrity & respect
• Creates strategic schedules for the team in a timely manner
• Schedule workforce based on ongoing review of sales by hour, day, week and month reports and workload to maximize sales and minimize payroll shrink
• Monitor and control payroll hours against sales delivered to minimize bottom line shrink
• Closely monitors & controls store P&L, driving goals through driving sales & controlling expenses including, but not limited to supplies, payroll, customer accommodations, & damages
• Ensure consistent & proper flow of all customer orders, while properly safeguarding & record-keeping over the company’s inventory & asset investment
• Ensures cash counts & deposits are accurately recorded & reconciled daily at open & close
• Stays current on analyzing reports & reconciling issues found when reviewing data

GALLERY LEADER
Stock & Trade Design Co.

DUTIES(CONTINUED)

• Daily, weekly, monthly review of invoices and invoice reports to ensure invoices are reconciled to operational standards.
• Maintains visual & quality standards set forth by Regional Director & Corporate Partners
• Participates in opening & closing of the galleries: sweep, windex, vacuum, straighten sales floor
• Ability to stand and maneuver on concrete sales floor for long durations (rest periods provided)
• Participates in cycle counts & physical inventories
• Other duties as assigned

*The physical & mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.*

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: One location

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