Job description

We are looking for a Receptionist to manage our front desk on a Monday thru Friday. As a Receptionist, you will be the first point of contact for the El Dorado Clinic, PA. Our Receptionist’s duties greeting patients when they arrive for their appointment. Also the receptionist is responsibilities include receiving patient demographic information, health insurance information, collecting co-pay for the patient visit prior to their examination, and confirmation phone calls. Receptionist is also responsible for checking the patient's insurance eligibility prior to their appointment. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities

• Greet and welcome patients as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Order front office supplies and keep inventory of stock
• Update calendars with Drug Representative
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
• Posting charge tickets
• Following up on Medical Claims for aged accounts

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus

Job Type: Full-time

Pay: From $10.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• El Dorado, KS 67042: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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