Front Office Manager/insurance co-ordinator

Full Time
Fort Worth, TX 76131
Posted
Job description

About us

Titanium Dental and Implants is a brand new dental office with a motto of providing honest and optimum dental services to our patients. We are full service dental practice providing full range of procedures with more emphasis on Dental Implants.

Our goal is to establish ourselves as a reliable dental practice for dental implant needs of our community.

About this role: Entry level front desk Manager/dental insurance co-ordinator

This position will manage daily operations along with the doctor.

The Manager is expected to achieve operational goals, support the Dentist, conduct the hiring process, be a great and consistent leader and manage employee relations. The Practice Manager will also support and collaborate with staff members to assist in reaching goals and objectives.

Job Responsibilities:

  • Effectively manage patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses.
  • Guide the office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs, and labor costs.
  • Increase and stimulate new patient growth by supporting sales, marketing, and promotional programs.
  • Recruit, hire and develop office teams capable of providing best-in-class patient care.
  • Directly supervise office teams and proactively manage their performance and development including but not limited to performance feedback, appraisals, and corrective actions.
  • Communicate with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully.
  • Complete administrative tasks, such as financial review, end-of-day reporting, staff payroll, and accounts receivable reports correctly and within deadlines.
  • Maintain patient data including required regulatory chart documents, personal information, treatment consultation documentation and account history transactions.

Maintain facilities and equipment cleanliness and safety and report and/or corrected hazards when necessary in compliance with all state and federal regulations, including OSHA.Respond to the doctor, patient, and employee grievances, complaints, and inquiries and seek assistance from the regional manager when necessary.

  • Continually work towards building and sustaining a joined leadership work environment with doctors.
  • Perform other duties as assigned.

Basic Qualifications:

  • Management experience is a plus
  • Knowledge of billing and treatment case presentation preferred
  • Knowledge of insurance plans and dental terminology preferred
  • College degree preferred but not required

Key Skills and Abilities, Characteristics of a good fit:

  • Ability to work with minimal supervision, self-starter, and demonstrates initiative
  • Flexible and innovative; highly adaptable to dynamic business environment; a catalyst for change
  • High engagement; supportive of leadership and role model for company values and guiding behaviors

Schedule: Monday-Saturday with Tuesday off. 9am to 6pm with 1hour lunch break.

Pay is negotiable based on skills and experience.

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Fort Worth, TX 76131: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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