Front of House Team Member

Full Time
Santa Clarita, CA 91355
Posted
Job description

We're looking for our next great Front of House Team Members!


As a FOH Team Member, you will welcome & greet guests, take and prepare customer orders in either the front counter or drive-thru, maintain cleanliness in the front counter and dining room, observe health and sanitation guidelines, and ensure each guest leaves with a smile! We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know! A successful team member is someone that will conduct themselves in a positive attitude and truthful character demonstrating excellent service to every guest who visits our restaurant.


At Chick-fil-A, the team member role is more than just a job, it’s an opportunity. Team members gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A is an opportunity for people of all ages and backgrounds. We are looking for both full-time and part-time team members. Team members must be available a variety of weekdays and Friday and Saturday. We are looking for hard-working, team-oriented, friendly and honest people.


A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:


  • Flexible Hours
    - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
  • Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you will have a guaranteed day off to spend with family and friends.
  • Work Directly With A Chick-fil-A Operator - The Operator is an independent business owner, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
  • Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
  • It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
  • Health Insurance - We provide all Team Members immediate health care via Teladoc. Affordable Health Care is then offered after 1 year of service and 1,000 hours worked.
  • 401 K - Offered to all Team Member's at least 21 years old and that have worked after 1 years and 1,000 hours worked.
  • Free Meals - Free meals offered for every shift worked!


A few specific uniform policies to be aware of:

  • Visible tattoos are not allowed, if you do have tattoos on your arms, legs, etc. we can provide sleeves to cover them.
  • Piercings are not allowed except for 2 studded earrings.
  • Facial hair is not allowed except for a neatly trimmed moustache.
  • False fingernails are not allowed


REQUIREMENTS

  • Must be eligible to work in the United States
  • Must have a source of reliable transportation
  • Ability to handle all equipment, pans, pots, navigating shelving both high and low
  • Reading, writing, and basic math and verbal communication skills required
  • Works in hot, noisy and fast paced environment
  • Mobility required during shifts
  • Must work well under pressure
  • Must be able to respond to changes or edits to orders quickly and efficiently
  • Ability to lift 50 lbs
  • Able to work Days and Nights


In our restaurants, we focus on service and care. And we always have. Since the beginning, we knew that what was important was not to earn a paycheck or to make ourselves more profitable but to honestly and genuinely serve others. The mission statement for Chick-fil-A Corporate is "To be the World's Most Caring Company," and while we understand that this won't be something accomplished overnight, we will work towards this goal by showing care in all of the little moments that arise in the restaurant. In addition to our Corporate mission, we also are working together as a team to be the fulfilling dining destination and employer of choice that makes a meaningful difference in the Santa Clarita Valley.


We always remember that who we are is manifested by the C.H.O.I.C.E.S. we make, guided by these fundamental values:


  • Customer First - Never forget our reason for being here is to serve our guests
  • Hustle - Time is of the essence; perform with a sense of urgency! Be quick, but do not rush.
  • Optimism - Together, know and believe that our future is bright. Any challenge is an opportunity to delight.
  • Integrity - Making the tough decisions for the right reasons, every time.
  • Character - What you do when no one is watching.
  • Excellence - Pursuing your personal best, continuously improving.
  • Servant's Heart - Be compelled from within to put others first.

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