Job description

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while on our premises.

Responsibilities

• Greet and welcome guests
• Answer questions and address complaints
• Answer all incoming calls and redirect them or keep messages
• Receive letters, packages etc. and distribute them
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Keep front desk tidy and presentable with all necessary materials
• Take up other duties as assigned (travel arrangements, schedules etc.)

Requirements:

• Proficient in English (oral and written)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• High School diploma; additional qualifications will be a plus
• Knowledge of MS Office (especially Excel and Word)
• Familiarity with office machines (e.g. fax, printer etc.)

Part Time

CompetitiveSalary

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Work Location: In person

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