Job description
At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.
We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people, and are interested in being considered for a career at FANUC America, we invite you to apply today!
FANUC America Corporation provides the most complete range of industry-leading CNC systems, robotics, motion control systems, and ROBODRILL machining centers. Our innovative technologies and proven expertise help manufacturers in the Americas to be more efficient, reliable and profitable. FANUC America is currently searching for a Field Service Engineer to join our team in the Marietta, GA area, reporting to our Marietta, GA Service Center.
You will provide support to customers in GA, AL, MS & TN with on-site repair, troubleshooting and /or maintenance services for CNCs and related system peripheral equipment. Occasional travel to FL.
As an incoming associate engineer you will learn our products, services, and what makes our customer service #1. Comprehensive on-the-job training and support, as well as 3 weeks of classroom training in our Chicagoland office is also provided.
Primary responsibilities will include:
- Traveling to customer sites, with some overnight travel (approximately 4 to 6 nights per month)
- Troubleshooting and repair of CNCs, control motors and drives, industrial lasers and precision machines.
- Providing hands-on technical assistance and customer support.
- Daily reporting to the Service Center Manager to update status and availability.
Ideal candidate will have the following experience and education:
- Associates Degree in Technology or equivalent in experience
- Bachelor s Degree in Electrical Engineering preferred
- Minimum 2 years in a technical customer focused/field service position
- Electrical/Mechanical troubleshooting and repair experience
- Familiarity with CNC or PLC is a plus
- Excellent communication, interpersonal, and organizational skills
- Excellent computer skills
- Valid driver s license for driving to customer sites
- Ability to lift up to 75 pounds, repair work in industrial environments that vary from site to site
- Daily domestic travel by auto and/or air for a minimum of 6 hours and International travel as needed
We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:
- Medical, Dental & Vision Insurance
- 401(k) Retirement Program
- Life Insurance
- Short-Term & Long-Term Disability Plans
- Tuition Reimbursement
- Wellness Program
- Flexible Spending Accounts
- Employee Assistance Program
- Flexible Benefit Dollars
- Generous Holiday & Vacation Program
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