Job description
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Gainwell is the leading provider of technology, services and solutions that are vital to the administration and operations of health and human services programs. Gainwell is a new company with over 50 years of proven experience, a reputation for service excellence and unparalleled industry expertise. We offer clients scalable and flexible solutions for their most complex challenges. These capabilities make us a trusted partner for organizations seeking reliability, innovation and transformational outcomes.
Your role in our mission
- Researches, writes, edits, and proofreads more complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding technical areas in a less technical way. Reviews and revises documents prepared by others and coordinates the preparation of those materials for a completed product.
- Determines the scope and timeline of new documentation projects in order to plan projects. Leads and coordinates project plans, determines resources, etc. Ensures projects and products meet deadlines, quality standards and client needs.
- Interviews programmers, engineers, developers, and other technical personnel. Reads previous documentation and design notes, and uses computer based training or company technical products to gather and research more complex technical information for use in more complex documentation. Develops and establishes requirements based upon information gathered.
- Writes, organizes, enters and compiles more complex online help files to support end users. Ensures documents and materials adhere to established standards and guidelines; recommends revisions to standards and guidelines.
- Creates, compiles, and delivers more complex system/software developmental documentation packages including, but not limited to narratives, logic diagrams, input and output samples, input preparation instructions, job setup information, etc., from technical project team inputs, system requirements analysis, system design specifications, technical system design, technical procedure development, configuration control requirements, test and training specifications, and programming notes. Provides feedback and input and helps craft documentation provided by others.
- Establishes and creates style guidelines and standards for texts and illustrations to meet business needs.
- Provides leadership and work guidance to less experienced personnel.
What we're looking for
- Nine or more years of technical writing experience
- Experience working with desktop publishing, word processing, and on-line documentation software
- Experience working with industry writing style such as grammar, sentence form, and structure
- Experience working with company software products
What you should expect in this role
- Remote position
- No travel required
The pay range for this position is $86,000.00 - $107,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.
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