EVENT & FIELD TEAM MEMBER - Bill Noble Park

Sports Facilities Management, LLC

LOCATION: Gardendale, AL

DEPARTMENT: EVENTS

REPORTS TO: EVENT MANAGER

STATUS: PART-TIME

ABOUT THE COMPANY:

Bill Noble Park is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Gardendale, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Bill Noble Park is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The Event & Field Team Member will be responsible for a variety of sports duties dependent upon the sports program's need for the day, providing participants with a quality program experience.

DUTIES AND RESPONSIBILITIES:

• Assist the Events Manager in various administrative responsibilities for leagues and other sports programming
• Assist in the set-up of all play areas
• Arrange for and schedule appropriate staffing to implement sports programming in assigned sports and activities
• Coordinate and lead game support staffing (scorekeepers, game clock operators, etc.)
• Complete special projects, daily assignments, and other duties as needed
• Provide courteous and friendly service to all guests and staff
• Interact with the public regarding various aspects of leagues, programs, and events
• Work with other facility staff to resolve guest concerns and complaints
• Assist facility staff in understanding and enforcing the facility's policies and procedures
• Respond to all incidents, accidents, injuries, and altercations. Complete and file corresponding paperwork as necessary
• Know and enforce the facility's policies, procedures, and rules

THE IDEAL CANDIDATE HAS:

• A basic understanding of sports or experience having played baseball, softball, soccer, football, lacrosse, basketball, and/or pickleball
• Event experience
• Strong eye for detail and safety compliance
• Proven success in being a quality team member
• Experience and success in customer service, leadership, and organization
• Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

MINIMUM QUALIFICATIONS:

• Can work with a wide variety of age groups
• Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members
• Must work well with others
• Must take personal initiative for the betterment of the team and facility
• Commitment to the safety and well-being of others
• Have sports experience or an interest to learn

WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Must be able to lift 40 pounds waist high
• May be required to sit or stand for extended periods outdoors
• May be required to work in all types of weather
• Facility has intermittent noise
• Must be able to walk intermittently