Job description

Job Summary:

Monitor assigned accounts on a daily basis to ensure that balances are maintained current.

Responsibilities:

• Perform daily application of customer payments from multiple sources (checks, Cardknox, ACH) on the day payments are received. Reconcile the cash to the general ledger to make sure all incoming payments are accounted for. 35%
• Monitor assigned customer account details for non-payments, delayed payments and overdue items and initiate contact with customer by telephone or in writing to determine the reason for non-payment. Continued follow up will be performed until items are resolved and cleared from the account. 20%
• Identify, research, and resolve deductions/disputes relating to chargebacks and returns. This involves interacting with the customer and internal departments such as Billing, Customer Service, and Social Work. 10%
• Generate and send out customer invoices and credits daily. 20%
• Assist in the preparation of periodic and aging reports as needed to provide management with necessary A/R information. 5%
• Assist in the financial audit by retrieving historical A/R data as required by the audit team. 5%
• Perform special projects for Finance department as needed. 5%

Requirements

• 3-5 years in Accounts Receivable or Credit and Collections
• Strong communication skills (written and verbal)
• Strong interpersonal skills
• Good negotiating skills
• Problem solving skills
• Detail oriented – comfortable working with numbers
• Comfortable utilizing computerized accounting software programs (Visual, Excel, Word, EMR) to perform duties and responsibilities.

Qualifications

• Associate degree, Bachelor’s preferred but not limited to necessary.
• Minimum of 2-3 years’ of Nursing Home A/R collection experience, law firm billing experience, (including tracking status, troubleshooting and working with clients’ staff to resolve problems) or comparable experience in a corporate collection unit
• Proficient in Microsoft Excel and Word
• Good, clear communication skills are essential given the interaction with other teams within the finance department
• Able to juggle multiple priorities and adopt a flexible and proactive approach to work duties
• Working knowledge of Visual and/or Medical Billing Software

The Plaza requires all new hires to be fully vaccinated against COVID-19 and provide valid proof of vaccination as of their start date, to the extent permitted under applicable law. This requirement is a condition of employment at The Plaza, and it applies regardless of whether the position is located off-site, field based or is fully remote. If you are unable to receive the vaccine for qualifying medical reasons (including pregnancy-related), or religious reasons (sincerely held religious beliefs), you will have an opportunity to request a reasonable accommodation.

Job Types: Part-time, Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Bronx, NY 10468: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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