Job description

The United States Bankruptcy Court, Northern District of Indiana

Position: District Supervisor
Announcement No: 2023-04
Location: South Bend, Fort Wayne, or Hammond, IN with a preference for South Bend
Salary Range: $66,250 - $119,987 (CL28) with promotion potential to
$78,784 - $142,673 (CL29 – not automatic)
Opening Date: 03-06-2023
Closing Date: Open until filled with priority given to applications received by 03-27-2023

Position Overview
The District Supervisor position is located in the Bankruptcy Clerk’s Office and reports directly to the Chief Deputy. This position performs supervisory work related to a full range of court operational duties such as intake, case administration, records management, courtroom operations, and judicial support. The incumbent manages operations staff to ensure compliance with the appropriate guidelines, policies, and internal controls. Working in a small court, the incumbent is expected to perform supervisory duties as well as backup support to operations.
As part of the management team, the District Supervisor works closely with all management to oversee court operations and administration and to develop short and long-range goals for the court including the development, implementation, and refining of local rules, office policies, procedures, and programs.

Representative Duties
The District Supervisor is responsible for the following:

• Supervise employees involved in operational activities, including assigning, reviewing work and evaluating performance/conducting performance evaluations. Make recommendations regarding employee performance, discipline, appointments, promotions, and separations. Abide by the Code of Conduct for Judicial Employees and handle confidential and sensitive information appropriately.
• Implement staff procedures and conduct staff meetings.
• Identify issues and resolve disputes.
• Oversee all functional operational components of the Clerk’s Office, including intake, docketing, quality control, records, finance, and chambers’ support. Maintain accurate documentation, statistics, and employee records.
• Reallocate personnel to cover workload fluctuations. Organize work processes to optimize the use of time and resources, ensuring results meet expectations.
• Coordinate with the Chief Deputy and Data Quality Coordinator, to ensure employees receive process and procedural training, including initial, updated, or remedial training.
• Train staff on policies, procedures, and internal controls as needed.
• Assist in developing work standards. Research and analyze data, and prepare comprehensive reports and presentations related to case administration.
• Monitor daily quality assurance activities. Ensure forms, orders, procedures and intranet site is current. Review and conduct performance evaluations for operations staff.
• Communicate and respond to management requests regarding operations. Answer procedural questions for staff and the public. Provide customer service and resolve difficulties while complying with regulations, rules, and procedures.
• Travel as required within and outside of the district.
• Other duties as assigned

Qualifications
General Experience
To qualify for a supervisory position, an individual must meet the qualification standards applicable to positions for the highest level of work effectively supervised. Must possess high school diploma or equivalent.

Specialized Experience
To qualify for a managerial position, an individual must possess at least three years of progressively responsible administrative, technical, professional, supervisory or managerial experience that provided an opportunity to gain:

• Skill in developing the interpersonal work relationships needed to lead a team of employees
• The ability to exercise mature judgment
• Knowledge of the basic concepts, principles, and theories of management and the ability to understand the managerial policies applicable to the judiciary unit involved
• Administrative experience requiring the regular and recurring application of clerical procedures that demonstrated the ability to apply a body of rules, regulations, directive, or laws, and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.

Preferred Qualifications

• A bachelor’s degree from an accredited college or university.
• Previous Bankruptcy and CM/ECF experience is strongly preferred.
• Prior court experience is strongly preferred.

Educational Substitutions
Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience. Education may not be substituted for specialized experience because operational court support positions require hands-on experience to be credited as specialized experience.

Employee Benefits

• Eleven paid holidays per year
• Paid annual and sick leave
• Subsidized medical coverage with pre-tax employee premiums
• Dental, vision, group life insurance and long-term care options
• Flexible Benefits Program (pre-tax flexible spending for health care, dependent care, and commuter/parking costs)
• Participation in the Thrift Savings Plan (similar to 401K plan, with employer matching up to 5%)
• Federal Employees Retirement System

More information about benefits can be found here: https://www.uscourts.gov/careers/benefits

Application Procedures

Send a cover letter telling us about yourself and why you are interested in the position along with your resume, three professional references, and the AO 78 Application for Employment via email to: careers@innb.uscourts.gov. The Application can be found at www.innb.uscourts.gov/employment-opportunities. The most qualified candidates will be invited to one or more interviews. Only applicants selected for interviews will be contacted by the court.

Conditions of Employment
Applicants must be United States citizens or eligible to work for the United States government.

This is a high sensitive position within the Judiciary. As a condition of employment, the selected candidate must successfully complete a five-year background investigation and receive a favorable suitability determination. The successful candidate will be subject to a re-investigation every five years thereafter. Employees will be hired provisionally, pending the results of a background investigation.

The court requires employees to adhere to a Code of Conduct which is available to applicants for review upon request. Employees are hired as excepted service, “at will” employees. This position is subject to mandatory electronic funds transfer. The United States Bankruptcy Court is an equal opportunity employer.

Information for Applicants
The court reserves the right to modify the conditions of this job announcement, to withdraw the job announcement, or to fill the position sooner than the closing date, any of which actions may occur without any prior written notice.

Job Type: Full-time

Pay: $66,250.00 - $119,987.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• South Bend, IN 46601: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in South Bend, IN 46601

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