Job description
We are currently seeking a District Dispatcher who’s primary responsibility is to coordinate the scheduling of trucks / drivers to meet the delivery needs of an assigned multi-branch territory (external / internal) in the most efficient manner possible in the Mesa, AZ market.
I. Primary Function
The District Dispatcher is responsible for all delivery routes in designated area by managing and dispatching appropriate staff and equipment.
Secondary function is to act as a reliable communication link between the branch and customers.
II. Key Responsibilities
- Schedule all deliveries daily for assigned area
- Plan, organize, coordinate and schedule Drivers and Helpers for optimum efficiency
- Adhere to and educate operations staff on all Beacon safety policies
- Provides superior service to all internal and external customers
- Follow-up with customers to ensure that they are treated in a professional and timely manner, and to ensure satisfaction.
- Utilize Beacon's transportation system
- Manage Material Transfers between branches in the region
- Manage truck load within DOT regulations
- Maintain adherence to union contracts (where applicable)
- Enter accurate mileage as required in RTA for all assigned vehicles in the District
- Maintain GPS Data
- Maintain adherence of OSHA regulations
- Maintain accurate delivery log book and review weekly
- Ensure safe and reliable vehicles and forklifts are available to meet operational requirements
- Act as a conduit between the warehouse contact at branch, sales team and customers during deliveries
- Maintain Continuous Improvement Log by working with Regional Operations Manager to ensure daily compliance, validate issues, identify resolution options, and coordinate resources to ensure resolution
- Performs other duties as assigned
III. Professional Skills
- Ability to handle multiple tasks simultaneously
- Written and verbal communication skills
- Customer relations skills
- Ability to operate all trucks and lifts
- Time management skills
- Must have knowledge of OSHA and DOT requirements
- Knowledge of locale to facilitate well routed deliveries
- Computer skills
V. Experience
- Experience with logistics and distribution
- Experience as a CDL driver required
- Previous experience in a dispatching role a plus
- Experience in the building products industry is preferred
- Bilingual preferred
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