The Director of Information Technologies is responsible for the administration, installation, configuration, and maintenance of hardware and software in a diverse multiplatform server environment, including cloud-based servers and related infrastructure, including telecommunications. Participates in technical research and development to enable continuing innovation within the infrastructure. Ensures that hardware, operating systems, software systems, and related procedures adhere to institutional values and that standard practices and procedures are documented, accomplished, and appropriately maintained. Provides training and technical assistance to all faculty and staff using computers and technology on campus and at all site locations. The Director of Information Technologies will report directly to the Dean of Administration. Listed below are the primary responsibilities for this position; however, the Dean of Administration and his/her designee may assign other professional duties to meet the College’s needs.

• Provide leadership and supervision to Information Technology employees.
• Determine information system requirements, project priorities, and system capability.
• Monitor and perform capacity planning on the servers and related IT environments.
• Provide reports that forecast needs for hardware growth.
• Assist with department budget management.
• Maintain confidentiality concerning the information being processed, stored, or accessed by the network.
• Function in a team-oriented, collaborative environment, supporting and assisting other employees.
• Develop and maintain installation and configuration procedures.
• Monitor and assess the performance of the mainframe system and network servers; ensure all are performing at optimum levels.
• Develop standard procedures and schedules for the maintenance of the operating systems.
• Serve as a project team member to support activities regarding applications that run on the servers.
• Recommend computing policies to faculty, staff, and administration; based on input from stakeholders, approve final computing policies and procedures.
• Install applications; develop system administration scripts; plan version release upgrades and patches.
• Develop, write, and modify routine computer programs. Tests and modifies existing or new utility programs and routines.
• Install and configure UNIX, Linux, and Windows operating systems.
• Complete performance tuning of the servers and backups of systems using an enterprise backup system.
• Interface with computer manufacturers to maintain up-to-date knowledge of their software and related changes.
• Research and recommend innovative and automated approaches for system administration tasks, including telecommunications and other technology services.
• Identify approaches that leverage our resources and provide economies of scale.
• Responsible for identifying opportunities that improve quality, safety, cost, and customer and employee satisfaction.
• Perform daily system monitoring by verifying the integrity and availability of all hardware, server resources, systems, and key processes by reviewing system and application logs. Verify completion of scheduled jobs such as backups.
• Provide security administration and support the development of server administration processes and policies.
• Upgrade and configure system software that supports GIS infrastructure or Asset Management applications per project or operational needs.
• Perform periodic performance reporting to support capacity planning.
• Configure CPU, memory, and disk partitions as required.
• Apply OS patches and upgrades regularly.
• Upgrade administrative tools and utilities. Configures/adds new services as necessary.
• Maintain the system software at current release levels.
• Monitor and maintain multiple application server systems, including telecommunication support.
• Provide regularly scheduled maintenance on all Application Server platforms (patches/upgrades).
• Monitor and review application programs to ensure the most efficient use of computer resources.
• Assist in analyzing test results to detect or explain programming errors or causes of program malfunctions in system software.
• Maintain college-wide directory services.
• Track and document projects/tasks utilizing the ticketing system.
• Provide technical support for servers and services.
• Establish priorities to ensure deadlines are met.
• Ability to work nonstandard hours is required.
• Must be eligible to enter any/all Department of Corrections (DOC) facilities to perform the job duties and maintain this status for continued employment.
• Travel to various ISTC instructional sites to perform IT works, projects, etc.
• Current valid driver's license with a clean motor vehicle report (MVR),
• Serves on committees as needed,
• Possesses a sensitivity and commitment to cultural diversity,
• Complies with any applicable guidelines and policies set forth by the Alabama Community College System (ACCS) Board of Trustees, the Alabama Community College System, J.F. Ingram State Technical College, the Alabama Community College System, and J.F. Ingram State Technical College.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Excellent organizational skills, attentive to detail, and can prioritize multiple tasks,
• Understand and maintain confidentiality and professional integrity,
• Ability to work under moderate pressure of schedules, deadlines, and requirements for accuracy.
• Ability to think logically, organize, and analyze data.
• Reliable and punctual,
• Excellent written and verbal communication skills,
• Skills in short and long-range planning and project management.

Associate’s Degree from a regionally accredited institution; ten (10) years of directly related experience in planning technology requirements, computer network operations, deployment and installation of computer-related resources, computer network technologies, and the internet are required. Bachelor’s Degree is preferred.

General Information: J.F. Ingram State Technical College is a postsecondary correctional education institution. Our mission is to provide quality educational services to individuals incarcerated in central Alabama’s correctional facilities. The student population served is diverse in age, race, educational, economic, and cultural backgrounds.

Instructional Center Locations:

Salary Range: Salary will be determined by placement on the appropriate Alabama Community College System-approved salary schedule. C 02 ($74,597 - $111,563)

APPLICATIONS MUST BE FILED ONLINE AT: https://istc.edu/employment/

If at any point you have problems completing your application, contact the Human Resources Coordinator at andrea.richardson@istc.edu.

Applicants must meet the minimum qualifications indicated on this vacancy notice and submit a completed online application packet through the online application system by the deadline date to be considered for this position. The applicant’s sole responsibility is to ensure his or her application packet is complete. Incomplete application packets will eliminate the possibility of an interview.

A complete application consists of the following:

• Online employment application
• Current resume
• Copies of college transcripts

Application materials, including transcripts, must prove that the applicant meets all minimum qualifications. Unofficial transcripts are acceptable for application; however, official transcripts may be requested by the College before extending an employment agreement to the successful candidate. Degrees must be posted on transcripts.

Application Procedures/Additional Information

The College will not incur the cost of applicants' interview expenses. Applicants desiring reasonable accommodations for the interview are encouraged to request such accommodations when contacted for an interview appointment.

The College reserves the right to fill the position within one year of the stated, anticipated starting date or not to fill the position due to budgetary or operational considerations. Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process.

In accordance with Alabama Community College System policy and guidelines, the applicant selected for employment will be required to sign a consent form for a criminal background check. Employment will be contingent upon receiving a clearance notification from the criminal background check. If a conviction for a felony or any crime involving moral turpitude is found, the procedures established for the Board of Trustees policy concerning criminal background checks will be followed.

Ingram State Technical College (ISTC) is an active participant in the Employment Eligibility Verification Program (E-Verify), which electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Applicants hired by ISTC will be subject to the E-Verify process pursuant to Act. No. 2011-535.

ISTC is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity or employment. ISTC will make reasonable accommodations for qualified candidates or employees. ISTC reserves the right to withdraw this job announcement at any time before the awarding.