The City of Sugar Land is inviting hard-working professionals who are interested in a full-time position as a Detention Officer to apply to join our amazing City! This exciting position works flexible hours during the week as well as occasional after hours when in an emergency operation is activated.

Why Should You Join Our Team?

We are a full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Detention Officers a competitive salary, of $21.02 to $24.17 per hour. We also offer great benefits and perks, such as 10 paid holidays plus two floating holidays to use at your discretion, generous vacation package that starts to accrue on your first day, a robust pension plan to set you up for a fulfilling retirement, a down-to-earth casual environment and dress code, and a positive team-oriented culture. Our full-time employees have access to medical, dental, vision, disability, life and other insurance options. If we have your attention… Please. Continue. Reading!

About The City of Sugar Land

The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, civic organizations, entertainment venues, and other resources that make Sugar Land a great place to work, live and raise a family. Numerous high-profile regional and international corporations have chosen Sugar Land as a corporate home. Sugar Land's aggressive economic development program has created a business-friendly environment, one that includes a variety of incentives, including a corporate aviation facility.

We are proud to have been named one of the Top 50 places to live in the United States by The Press of Atlantic City, as well as the Best Texas cities to raise a family by Dwellics. We hire people based on their potential, not just their experience. We have an informal work environment but are serious about what we do. We believe that happy, talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

Are You a Good Fit?

The ideal candidate must be able to support the City of Sugar Land’s Holding Facility within the Police Department. The perfect candidate must be responsible for booking, securing, & feeding detainees, including continually monitoring detainee activities, completing necessary paperwork, and supervising the activities of detainees. The ideal candidate must maintain a knowledge and appreciation of Sugar Land and its basic safety standards and practices to ensure the safety and security of inmates. An understanding of basic laundry and keeping the detention center clean and orderly is a must. We are looking for a candidate that is able to work independently and restrain inmates as needed in any confrontation with staff or other inmates.

Ability to conduct headcounts and door checks plus a strong attention to detail is critical for success in the role, as are high levels of accuracy, timeliness and dependability. We are looking for someone who can provide exceptional customer service for a variety of coworkers, supervisors and the general public with professionalism and patience. Ask yourself: Do you enjoy working fingerprinting, photography and supervising inmates on a day-to-day basis? Are you experienced in the detention officer industry? If so, please consider applying for this Detention Officer position today!

What We Need from You as A Detention Officer in the Police Department

As our Detention Officer, you will represent the City of Sugar Land Police Department. You will be responsible for all aspects of the holding facility. Between booking inmates to processing their paperwork, you will be their temporary supervisor while in custody. Much of your day will be spent inside the holding facility, monitoring the inmates and tracking their meals. This position will hold you accountable for the information regarding current inmates. It is your priority to deliver excellent customer service to our inmates while maintaining their safety at all times.

The ideal candidate is dependable, motivated, trustworthy, and responsible. You listen to your superiors and co-workers. You follow through and are accountable for all actions. Being at work on time is a priority along with following all safety protocols. When an emergency situation arises, you are not easily flustered, but are willing to work hard to help in any way designated by your leadership team. A great candidate would also ensure that routine inspections are completed in a timely manner. At the end of the day, you get great satisfaction out of completing a hard days’ work by making our inmate’s experience with our facilities smooth. If you can do those things and meet the following requirements, we would be happy to speak with you:

• High School Diploma or GED Certificate required.
• One year of experience in a public safety-related or customer service position is required.
• Municipal government customer service experience preferred, but not required.
• Additional relevant work experience resulting in acceptable proficiency levels in the above knowledge; skill and education requirements may be substituted in lieu of specific education requirements.

• Texas Commission on Law Enforcement (TCOLE) Certified Jailer is preferred.

Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

The City of Sugar Land is an equal opportunity employer.