Dental Treatment Coordinator - Woodbridge
Full Time
Woodbridge, VA 22193
Posted
Job description
Do you want an excellent opportunity to work in a great environment, with a great team? Our practice is dedicated to providing the best care to our patients.
The Treatment Coordinator is required to have experience working in a dental office, presenting dental treatment plans, working the front desk, have knowledge of various dental insurance plans, and have excellent customer service skills. Must be confident, growth-oriented, punctual, detail-oriented and reliable. Must be comfortable explaining benefits, explaining big treatments, and having difficult financial conversations.
The Treatment Coordinator is required to have experience working in a dental office, presenting dental treatment plans, working the front desk, have knowledge of various dental insurance plans, and have excellent customer service skills. Must be confident, growth-oriented, punctual, detail-oriented and reliable. Must be comfortable explaining benefits, explaining big treatments, and having difficult financial conversations.
Skills:
Thinks fast on your feet
Solve issues fast and prioritize task logically
Seeks solutions to finances
Confident in communicating when obstacles present and with big personalities
Wants to win and make the goals
Communicates with team about what will help everyone win and follows through
Provide excellent customer service & take initiative.
Take positive and negative feedback and offer suggestions to improve work efficiency.
Role:
Get to know the patients become a familiar person for them to reach out to
Collect OTC
Close treatment
Communicate value of treatment and how the investment will benefit them
Keeping up with production goals & be able to analyze the data.
Scheduling patient appointments/maintain re-call system.
Responsibilities:
- Conduct financial consultations with all new patients and with existing patients when new treatment plans are presented.
- Manage and maintain the payment options and policies for patients to uphold the practice’s financial integrity.
- Understand the practice’s policy on working with dental benefit plans and be prepared to educate patients on their dental benefits.
- Bill dental insurance, post payments, and claim estimations as required.
- Oversee and track dental benefits plan accounts receivable and follow up on claims regularly to ensure timely payment.
- Track patient accounts receivable and outstanding balances to ensure timely payment
- Verifying patient benefits/coverage/eligibility.
- Entering accurate data & patient info.
- Calculating and collecting patient co-pays.
- Follow up with cases without unnecessary delay.
- Experience in marketing.
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