Job description

Cameo Dental Specialists is a rapidly growing dental specialty group looking for a Dental Specialty Patient Relations Coordinator. This position is responsible for all aspects of creating an outstanding patient experience; including scheduling appointments, verifying insurance, patient check-in, treatment planning, and collecting payments on the date of service.

The right candidate will enjoy providing superior customer service, is organized, and is able to problem-solve. This role demands flexibility and adaptability, superior organizational skills, strong attention to detail, and a commitment to excellence. As needed, we’ll call upon this role to perform other duties to help advance our business goals.

Requirements

• High School diploma or equivalent

• Minimum 1 year of dental experience preferred

• Ability to contribute productively in team settings as well as being a strong individual contributor.

• Excellent verbal and written communication skills

• Proficient with Google Sheets and Google products or similar software

• Highly organized with strong attention to detail.

• Ability to think creatively and strategically to solve problems.

• Positive attitude and ability to shift directions based on business needs

Responsibilities

• Greets and directs patients and visitors.

• Checks in patients at the front desk.

• Registers patients by verifying that a patient’s record is up to date and accurate. Make appropriate changes in the computer system and on the patient's chart.

• Scans various documents for patient files including driver’s license, insurance card, and referral form.

• Answers telephone and respond to inquiries including email correspondence from patients.

• Prepares and presents treatment plans to patients.

• Schedules appointments and enters into schedule.

• Check patients out and collects payment from patients. Additionally, reconciles daily cash reports.

• Conducts reminder calls to patients.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Adoption assistance
• Bereavement leave
• Dental insurance
• Dependent health insurance coverage
• Employee assistance program
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Paid training
• Referral program
• Uniform allowance
• Vision insurance

Healthcare setting:

• Dental office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• Rotating weekends

Education:

• High school or equivalent (Required)

Experience:

• Dental/Medical office: 1 year (Required)

Work Location: One location

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