Job description
Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
GENERAL FUNCTION:
Under moderate supervision the Equity Decision specialist’s task is to work with the Equity Review team and assist them with the administrative functions required to complete the analysis of accounts. Help with preparation of equity decisions during high volume times, and act as a liaison when compliance, audit, risk or management request information relating to past decisions made. Multiple loan products are considered and loan delinquencies range from 0 – 180+ days’ while utilizing various systems. Files could be early, mid or late stages (up to charge-off and Agency liaison) of delinquency including loss mitigation, repossessions, pre charge-off, bankruptcy and Agency liaison collections.
Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Order and manage files through the Central File Room. Must be able to track the inbound and outbound files and meet any audit requests of the CFR. Retrieve rush files.
- Order, review and print brokers price opinions and title searches received from various vendors.
- Order, review and print Credit Bureau information.
- Report all completed tasks in (CACS) the collections system.
- Enter Equity Decisions made by a certified Equity Decision Analyst and/or the appropriate management in accordance with the approved authority matrix in (CACS) the collections system.
- File completed Equity Decisions and obtain them when compliance, audit or collections management requests them.
- Acts as a liaison between the bank and its affiliates and risk, notifying the affiliate of large losses as assigned by the Supervisor.
- Assist in the maintaining of the large losses report completed on a bi-weekly basis as assigned by the Supervisor.
- Assist with the preparation of equity reviews during high volume times.
- Complete assigned projects using business-related applications such as Amtrak, Mobius, Crystal Reporting and/or Excel.
- Resolve routine problems escalating only complex situations to the supervisor.
- Complete other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
None.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- High school diploma or equivalent.
- Minimum one year of mortgage servicing/processing or the equivalent experience required.
- Excellent oral and written communication skills.
- Strong attention to detail.
- Good mathematical skills and the ability to analyze statistical data.
- Strong knowledge of the keyboard, personal computers, and various software packages.
- Working knowledge of collection processes, procedures and skip tracing helpful.
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
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