Job description

CHOOSE METHODIST HEALTH SYSTEM

Methodist Health System (NMHS) is committed to improving the health of our communities by the way we care, educate and innovate. In 2022, Methodist Health System earned the number 2 spot on Forbes list of Nebraska’s Best Employers. We know that quality care means the best care possible for the people we serve. This is what we strive to deliver to every person, every day, at every Methodist facility. We call this The Meaning of Care.

Primary Job Duties:

• Operate a multi-line phone console while exhibiting exemplary customer service skills.
• Provide timely, accurate, and execellent professional telephone and database customer support.
• Effectively work with the customer service team staying aware of changes and communicating through various means in a fast paced environment.
• Follow up to ensure the customers' needs are met, as appropriate.
• Assist with the documentation and input of the DialMD schedule changes associated with the on-call physician’s answering service and other customer schedules.

Qualifications:

• High School Diploma or General Education Development (G.E.D.) required.
• 6 months of telephone customer service.

About Methodist

Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility.

From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Work setting:

• In-person

Ability to commute/relocate:

• Omaha, NE 68114: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you interested in a part-time or full-time position?

Work Location: One location

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