Customer Service/Marketing

Full Time
Miami, FL 33156
Posted
Job description

We are looking for a zealous Marketing/Customer Service Assistant to support the Marketing and Sales department of our company in its primary and administrative duties.

Responsibilities

  • Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities
  • Support marketing executives in organizing various projects
  • Conduct market research and analyze consumer rating reports/ questionnaires
  • Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)
  • Update spreadsheets, databases and inventories with statistical, financial and non-financial information
  • Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
  • Prepare and deliver promotional presentations
  • Compose and post online content on the company’s website and social media accounts
  • Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market
  • Communicate directly with clients and encourage trusting relationships

Requirements and skills

  • Proven experience as a marketing assistant
  • Good understanding of office management and marketing principles
  • Demonstrable ability to multi-task and adhere to deadlines
  • Well-organized with a customer-oriented approach
  • Good knowledge of market research techniques and databases
  • Excellent knowledge of MS Office, marketing computer software and online applications (CRM tools, Online analytics, Google Adwords etc.)
  • Exquisite communication and people skills
  • High School diploma; BSc in Marketing, Business or relevant field is a strong advantage

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Experience:

  • Marketing: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Work Location: One location

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