Job description

Corrugated Box Customer Service Representative

Corrchoice, Div of Greif Packaging LLC

Concord NC

Corrchoice, a Div of Greif Packaging LLC., the southeast's leading manufacturer of high quality corrugated products is accepting applications for a Customer Service Representative at their Concord NC facility. Previous CSR experience in the corrugated box industry is required along with excellent organizational skills, data entry, written and verbal communications skills. Primary duties consist of performing all aspects of the order entry process daily including:

• Building Specs and creating quotes in ERP system for corrugated boxes for the Jumbo Press.
• Keep up with inventory for warehouse items.
• Answer all customer inquiries timely and professionally through email, phone or fax communication to provide customers with the latest detailed status of their orders.
• Entering orders in ERP system, verifying orders entered manually or through the B2B system to ensure accuracy.

Corrchoice offers a highly competitive wage and extensive benefit package including health care benefits, production incentives, profit sharing, 401k with employer matching and tuition reimbursement. Qualified candidates please submit resume.

Greif, Inc. is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran. For more information read Greif’s Equal Opportunity Policy.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Associate (Preferred)

Experience:

• CSR/Admin support: 2 years (Preferred)

Work Location: In person

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