Job description
Job Summary: The Contract Monitor position performs highly complex, customer service focused, local authority contract monitoring, technical assistance and training, service monitoring, and quality assurance work ensuring that external provider services are high quality and services are best value and that appropriate services/supports that may help individuals achieve a quality of life and community participation acceptable to the individual/legally authorized representative (LAR). The contract monitor ensures provider compliance with Integral Care's contract, department rules and regulations through desk reviews, monitoring visits and record and billing reviews. Works under general supervision of the Provider Network and Authority Officer with high latitude for the use of initiative and independent judgement. The work involves examining, investigating, and reviewing records, reports, financial statements, and management practices to ensure legal compliance with state statutes and internal regulations.
Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.
Integral Care employees are to be committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Integral Care defines diversity broadly to include race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, age, and other groups.
Education:
- Graduated from an accredited college or university with a Master's degree with a major specialization in Human/Behavioral/Social Services or related field.
- Current and valid driver's license and a clean driving record.
- Bilingual in Spanish.
Sign-on incentive: Integral Care is looking to grow our teams with talented and caring people just like you. Currently, we are offering a $2,000 sign-on incentive for all newly hired employees! All newly hired employees will receive $1,000 on their first paycheck and $1,000 on the paycheck following their six-month anniversary.
Why join us: Integral Care has proudly served Travis county residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities.
By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!
Employee Benefits:
- Medical, Dental and Vision insurance.
- Generous vacation/holiday/sick leave
- Life and Short-term/Long-term Disability Insurance.
- Employee Assistance Program (EAP).
- 403(b) retirement account.
- 401(a) employer contribution retirement account.
- Gold's gym membership discount.
- Mileage reimbursement.
All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex or age.
For specific positions, additional compensation may be available to those who are bilingual in both English and one of the following languages: Spanish, Chinese, Vietnamese, Korean, or Burmese. (PM16).
About Integral Care:
Integral Care supports adults and children living with mental illness, substance use disorder and intellectual and developmental disabilities in Travis County. Our services include a 24-hour helpline for anyone who needs immediate support, ongoing counseling to improve mental health, drug and alcohol treatment to help with recovery, and housing to regain health and independence. Integral Care helps provide a strong foundation for well-being.
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