Job description
Job Summary:
The Compliance Analyst assists with reviewing and processing compliance escalations on consumer and commercial files for all clients.
Duties/Responsibilities:
- Process inbound mail correspondence for all clients.
- Review and process complaints, disputes, debt validation, and fraud claims for all clients.
- Act as the liaison between law firms and clients to report and resolve the items listed above.
Required Skills/Abilities:
- Excellent organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Understanding of clerical procedures and systems.
- Knowledge of Microsoft Office Suite, including Excel and Outlook
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