NC Call Center Specialists

Greater Wilmington, NC Area

Corning Credit Union is seeking Call Center Specialists to join our team in the Wilmington, NC market.

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.3 billion in assets and more than 150,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.

We're committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.” Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed fostering a strong service culture within the organization. Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team.

If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice.

As a member of our call center team, you will:

• Build member relationships with every interaction
• Troubleshoot and resolve member questions
• Perform various financial transactions
• Educate members on products and services that best meet their financial needs

The ideal candidate will possess:

• The desire to make serving others a career
• A passion for service excellence
• Excellent interpersonal and relationship building skills
• A high level of professionalism, flexibility and initiative
• The ability to exercise good judgment and problem-solving skills
• A competitive spirit to achieve both individual and team goals
• Familiarity with digital banking trends
• Bilingual in English/Spanish is a plus!
• A high school diploma or GED is required
• A bachelor’s degree or other form of secondary education - such as an associate degree - is preferred. Commensurate work experience and/or applicable certifications also considered
• 1-3 years of customer service, banking or call center experience preferred

EOE, M/F, Disability, Protected Veteran

ADP Privacy Policy | ADP Legal Policy