Call Center Lending Relationship Specialist
Full Time
Fort Myers, FL 33916
Posted
Job description
Overview:
Schedule Options: Your choice!
Mon / Tue / Wed / Fri: 9:00 AM - 7:00 PM
*Hybrid option available after 3-6 months of satisfactory performance*
Start date: April 3rd, 2023
Suncoast Credit Union is consistently chosen as a Top Workplace because its employees genuinely #LoveWork! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. To attract the highest quality candidates, Suncoast Credit Union offers a comprehensive benefits package including, but not limited to:
Starting Pay:
$20.00
Training Schedule:
Monday through Friday 8:00 AM - 5:00 PM
Schedule Options: Your choice!
Mon / Tue / Wed / Fri: 9:00 AM - 7:00 PM
Sat:
9
:00 AM – 1:00 PM
Thurs / Sun:
OFF
OR
Monday through Friday:
11:00 AM - 8:00 PM
*Hybrid option available after 3-6 months of satisfactory performance*
Start date: April 3rd, 2023
3 positions available!
This position provides the opportunity to grow into a career in lending. The Call Center Lending Relationship Specialist assists credit union members with their long-term financial goals and planning for their future by providing financial solutions and counseling. This individual engages current and prospective members through telephone support interactions. This role plays a key part in improving the financial lives of Suncoast Credit Union members.
Suncoast Credit Union is consistently chosen as a Top Workplace because its employees genuinely #LoveWork! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. Chartered in 1934, Suncoast has never furloughed any employees. To attract the highest quality candidates, Suncoast Credit Union offers a comprehensive benefits package including, but not limited to:
* COMPETITIVE MARKET SALARIES
* MEDICAL COVERAGE
* PAID TIME OFF
* PAID HOLIDAYS
* PARENTAL LEAVE
* RETIREMENT PLANNING
* DEGREE ASSISTANCE
* BONUS OPTIONS
* ACCESS TO OVER 4,000 GYMS
* FREE IDENTITY THEFT PROTECTION
* PAID VOLUNTEER HOURS
* LEGAL ASSISTANCE
* MENTAL HEALTH RESOURCES
* EMPLOYEE LOAN DISCOUNTS
*
Get the benefits you deserve from an organization that cares about your well-being, inside and outside the workplace. Join a team supporting a healthy body, healthy mind, and healthy work-life balance!
Responsibilities:
- Identify ways to improve members’ financial life
- Present and explain lending products and services provided by the credit union and its affiliates
- Initiate and underwrite consumer loans according to credit union lending policies and procedures
- Answer calls in a courteous, professional, and timely manner
- Provide a prompt, accurate, and excellent member experience
- Interview members to gather information necessary to complete loan applications
- Input and process loan requests
- Meet minimum monthly goals determined by management
- Assess loan applications
- Process system approvals and suggest decision recommendations
- Serve the community and actively participate in area events representing the credit union
- High school diploma or equivalent
- 1+ years of call center or customer service experience
- Ability to prioritize tasks, deal effectively with competing and changing priorities to meet deadlines
- Accurate, detail-oriented, and organized with task management
- Good communication skills (written, verbal and interpersonal) to professionally interact effectively with members and staff
- Must be able to maintain a high level of confidentiality
gatheringourvoice.org is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, gatheringourvoice.org provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, gatheringourvoice.org is the ideal place to find your next job.