Branch Manager

Full Time
Westfield, IN
Posted
Job description

Careers

If you are interested in becoming a part of the American Bank of Missouri team, we would love to hear from you.



American Bank of Missouri offers excellent compensation and benefits including

  • Industry Leading Paid Vacation for Full-Time Employees
  • Paid Federal Holidays for Full-Time Employees
  • Generous 401K
  • Health Insurance Benefits
  • Great Work Facilities and Family Atmosphere

Current Openings

If you are interested in any of our current openings, please stop by any of our 9 locations to fill out an application or email us your résumé at resume@myamericanbank.net.


VP - Commercial Loan Officer - Centennial, CO

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Job Type: Full-time

American Bank of Missouri is looking for an experienced Commercial Loan Officer to assist in the establishment of a Loan Production Office in Centennial, Colorado

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Pay Range: $100,000.00 - $150,000.00 per year

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Assist in the establishment of a Loan Production Office in Centennial, Colorado.
  • Develops, manages, and grows, commercial, and/or commercial real estate loans.
  • Maintains low loan delinquency and ensures that there are no administrative past due loans.
  • Communicates timely and in a comprehensive manner with their supervisor concerning any credit that is experiencing stress.
  • Manages, supervises, and grows commercial deposit portfolios.
  • Develops and builds customer satisfaction and confidence in the Bank.
  • Works effectively with personnel in the Credit Administration Department.
  • Solicits new customers and negotiates rates and loan terms (for both new and renewal loans) in a competitive and price sensitive environment.
  • Analyzes customer credit applications; balance sheets and profit and loss statement; and cash flow projections to make sound loan decisions and predict future repayment capacity. Coordinates these efforts with personnel in the Credit Administration Department.
  • Make recommendations to the loan committee on new and renewal loans.
  • Participates as a member of various Bank committees as assigned.
  • Represents the Bank and provides leadership in key community activities and committees.
  • Completed required training associated with job function.
  • Performs related duties as assigned.

Skills & Abilities:

  • Thorough knowledge of banks products and services
  • High level of analytical skills to conduct loan analysis and maintain loans progress in consideration of market trends, credit/interest rates, economic conditions and other factors.
  • High level of interpersonal skills to interact with customers and potential customers in a professional manner.
  • Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.

Education:

  • Bachelor's degree in finance or business Administration or the equivalent of three plus years of specialized training in commercial lending.


VP - Commercial Loan Officer - Rochester, IL

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Job Type: Full-time

American Bank of Missouri is looking for an experienced Commercial Loan Officer to join our management team at our Rochester, Illinois branch.

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Pay Range: $100,000.00 - $135,000.00 per year

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Ensures the asset quality of the assigned loan portfolio.
  • Reviews delinquency reports with direct supervisor to ensure proper collection efforts are being utilized to manage the credit risk of the portfolio.
  • Maintains low loan delinquency and ensures that there are no administrative past due loans.
  • Communicates timely and in a comprehensive manner with their supervisor concerning any credit that is experiencing stress.
  • Manages, supervises, and grows individual loan and commercial deposit portfolios.
  • Develops and maintains existing customer base and builds customer satisfaction and confidence in the Bank.
  • Works effectively with personnel in the Credit Administration Department.
  • Solicits new customers and negotiating rate and loan terms (for both new and renewal loans) in a competitive and price sensitive environment.
  • Cross-sells other bank services to customers i.e., retail deposits, cash management, retail lending and wealth management services.
  • Analyzes customer credit applications; balance sheets and profit and loss statement; and cash flow projections to make sound loan decisions and predict future repayment capacity.
  • Coordinates these efforts with personnel in the Credit Administration Department. Make recommendations to loan committee on new and renewal loans for amounts above lending limit
  • Participates as a member of various Bank committees as assigned.
  • Represents the Bank and provide leadership in key community activities and committees.
  • Participate in professional associations; attend conventions, conferences and seminars.
  • Completes required training associated with job function.
  • Performs related duties as assigned.

Skills & Abilities:

  • Thorough knowledge of banks products and services
  • High level of analytical skills to conduct loan analysis and maintain loans progress in consideration of market trends, credit/interest rates, economic conditions and other factors.
  • High level of interpersonal skills to interact with customers and potential customers in a professional manner.
  • Adequate knowledge of both internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure performance of individual job duties within the proper control environment.

Education

  • Bachelor's degree in finance or business Administration or the equivalent of three plus years of specialized training in commercial and/or consumer lending and overall bank management


Customer Service Representative - Rochester, IL

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Job Type: Full-time

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Standard teller functions
  • Opening new accounts
  • Handling customer inquiries
  • Answering phones and various other related duties as assigned

Experience:

  • Prior teller experience is preferred, proficiency with banking software and technology is desirable
  • Excellent customer service skills are required.
  • Cash Handling

Branch Manager - Westfield, IN

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As a part of the American Bank management team, you will utilize your sales, banking, and management experience to be an instrumental member of the bank's team. Our Branch Manager oversees the operations and sales functions of a branch while delivering superior customer service. You will lead your team in making sales calls, conducting trainings, processing transactions, and setting up new accounts. All these functions will be completed while utilizing your experiences to make sound decisions and ensuring established policies and procedures are followed.

Job Type: Full-time

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Ensure the branch is open and ready to conduct business each business day.
  • Provide administrative support to Market President
  • Training, scheduling, and assigning work for retail branch personnel.
  • Meet with retail staff regularly (both 1:1 and in group meetings) to organize sales efforts, communicate procedural changes, and resolve issues to optimize branch performance and employee engagement. Establish regular opportunities with each retail team member to review goals and highlight further personal development
  • Assist in recognizing and inspiring future talent
  • Maintain working knowledge of all bank products, open new accounts and accurately run transactions for all personal and business banking products
  • Ensure the branch balances all transactions at the close of each business day. Assist tellers and others with balancing problems and authorize over/short adjustments. Conduct "surprise audits" necessary to verify accuracy of teller balances
  • Ensure branch ATM is serviced and operational at all times and is balanced regularly
  • Make regular business development calls to solicit new business or improve services to existing customers
  • Answer customer's basic and complex inquiries about their accounts. Interact with customers in person, on the telephone, or through other electronic communications in a friendly, helpful, and patient manner
  • Responsible for general maintenance of the branch, ensuring safety and security of customers, employees, and branch assets by following and enforcing all security procedures
  • Represent the bank at various civic and community functions
  • Meet all deadlines of any assigned training and ensure your team meets their assigned training deadlines as well
  • Other duties as assigned by supervisor

Qualifications:

  • High School Diploma or equivalent with additional business-related training
  • At least five (5) years of progressively responsible experience within a financial organization to gain necessary experience and background knowledge to manage a full-service branch and deal effectively with employee and customer relations matters.
  • This job requires skills needed in a typical office environment. This includes computer skills, communication skills, organizational skills, as well as utilization of office equipment.

Skills:

  • Basic Computer Skills - Using computers to program, set up functions, enter data, or process information.
  • Obtaining Information - Observing, receiving, and otherwise acquiring information from all relevant sources
  • Decision Making and Solving Problems - Analyzing information to choose the best solution and solve problems.
  • Communicating, Speaking and Active Listening with Supervisors, Peers, Subordinates, and Customers - Providing information to supervisors, co-workers, subordinates, and customers by telephone, in written form, email, or in person
  • Comprehension and Critical Thinking - Understanding work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Planning and Organizing - Setting clear objectives, establishing courses of actions, and organizing time to accomplish objectives on or ahead of schedule in an orderly fashion.
  • Initiative - Ability to work independently and complete tasks with limited guidance or instruction.
  • Customer Service - Interacting with customers, understanding customer needs, and explaining service options to customers in a friendly, helpful, and patient manner.
  • Confidentiality - Maintaining the privacy of sensitive information, both customer data and bank data
  • Compliance with Policies, Procedures, and Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards.
  • Attention to detail - Accuracy in following procedures and instructions and producing quality work
  • Multitasking - Working on many problems and tasks at the same time
  • Adaptability - Interpreting, learning, and responding to instructions and direction related to new situations and procedures
  • Math Skills - Addition, Subtraction, Multiplication, Division
  • Ability to count US currency
  • Leading and Managing Subordinates - Managing, motivating, and guiding staff in the completion of tasks efficiently and effectively
  • Strategic Planning - Ability to develop and implement strategic plans to reach the goals of the organization
  • Analytical Skills - Evaluating performance and anticipating changes


Controller - Rock Hill, MO

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Job Type: Full-time

The controller position is accountable for the accounting operations of the bank, to include assisting in the production of periodic financial reports, maintenance of an adequate system of accounting records, and a comprehensive set of controls and budgets designed to mitigate risk, enhance the accuracy of the bank's reported financial results, and ensure that reported results comply with generally accepted accounting principles, as well as state and federal banking regulations.

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Responsibilities:

  • Oversee accounting operations, including: (1) the design of an organizational structure adequate for achieving the banks goals and objectives; (2) its control systems; (3) transaction processing; and, (4) policies/procedures
  • Maintain a documented system of accounting policies and procedures
  • Recommends and implements appropriate internal controls
  • Assists in the oversight of outsourced functions
  • Maintain the chart of accounts
  • Maintain a system of controls over accounting transactions
  • Responsible for daily, month-end, and year-end adjusting entries
  • Maintain the banks prepaids and accruals
  • Applies depreciation rates to capital assets
  • Prepares account reconciliations (CFO reviews and approves)
  • Oversees and reviews account reconciliations not performed by Controller
  • Participates in the preparation of the Call Report on a quarterly basis
  • Coordinates the preparation of regulatory agency reports including FRY reports required by the Federal Reserve
  • Performs internal audit duties and works with the banks internal auditor on as needed basis
  • Provides assistance with year-end budget and forecasts
  • Reviews financial statements for accuracy
  • Responsible for the issuance of timely and complete financial statements
  • Reviews accounts payable invoices for accuracy
    Signs accounts payable checks
  • Prepares board reports (coordinating with the CFO)
  • Assists with preparation of financial audit and tax return workpapers (coordinating with the CFO & the Internal Auditor)
  • Comply with local, state, and federal government reporting requirements and sales/use tax filings
  • Provides assistance to executive management
  • Assists with preparation for exams and audits
  • Assists with the coordination/provision of information to the regulators of the bank during their examinations
  • Prepares and presents various special projects as needed
  • Assists CFO with the preparation of the corporations annual report
  • Update FHLB collateral on a quarterly basis
  • Provides assistance with ALCO reports as needed
  • Assists with liquidity management as needed
  • Prepares responses to questions related to external and internal audits. Works with managers to respond to audit/exam findings
  • Coordinates and assists with tax and administrative issues with bank-owned as well as bank leased properties
  • Assists with bank holding company accounting as needed
  • Performs other related duties as assigned or requested

Qualifications

  • Desired Qualifications: The controller should have a bachelors degree in accounting or business administration, or equivalent business experience and 5+ years of progressively responsible experience for a community bank or division of a large corporation. Preference will be given to candidates with the Certified Public Accountant or Certified Management Accountant designations
  • Working Conditions: Primarily in an office environment. Will be expected to travel as requested for bank business and outside training.


Customer Service Representative - Des Peres, MO

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At American Bank we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards.

Job Type: Full-time

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Salary Range: $15.00 - $18.00, per hour

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
  • Meets company service standards, including greeting customers and making them feel welcome
  • Service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, and additional transactions upon request.
  • Solicits assistance from management as needed. Seeks management approval for transactions and rates for special relationship pricing above authorized limits. Notifies management of suspicious and questionable transactions.
  • Adheres to all bank compliance, security, and operational policies and procedures.
  • Maintains a cash drawer and performs daily branch operational balancing procedures.
  • Open accounts include but are not limited to checking, savings, safe deposit box, basic business-related, etc.
  • Performs changes to existing accounts as requested by the customer.
  • Proactively looks for ways to improve processes that will improve the customer’s experience and communicate those ideas to branch management.
  • If applicable, allow entry of safe deposit box holders.
  • Maintains customer confidentiality.
  • May participate in bank promotions, external community events, and promotional activities.
  • Complete other specified duties as assigned.

Sales:

  • Develops and maintains relationships with business partners.
  • Develops and maintains strong relationships with customers.
  • Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
  • Actively seeks out and maintains basic product knowledge of all banking products through training courses, branch meetings, corporate communications, etc.

Experience:

  • 1+ years of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
  • Previous sales experience preferred.

Education:

  • High School Diploma/GED required.

Skills:

  • Proficient in usage of Microsoft Office and computer application


Compliance Analyst- Warrenton, MO

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Job Type: Full-time

Under the direction of the Senior Compliance Officer, this position is responsible for supporting all aspects of the Bank's Consumer Compliance Program. If applicable or appropriate, assists in business units’ compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures including but not limited to Regulatory Compliance, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT Act.

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Understand and keep up to date on all compliance related laws, regulations, and guidelines.
  • Keep abreast of new technologies that could impact compliance risks.
  • Assist in the development of and maintenance of compliance policies and procedures in alignment with regulatory changes and best practices.
  • Assist with or conduct risk assessments to identify potential areas of non-compliance.
  • Assist with compliance audit programs in relation to all banking regulations.
  • Assist with the monitoring of compliance with internal policies and procedures as well as external regulations.
  • BSA Experience, especially with regard to AML/Fraud monitoring software
  • Daily review of AML/Fraud reports, large cash transaction activity kiting suspect, etc., for the purpose of detecting suspicious activity
  • Daily review and submission of CTRs and perform annual review of exempt customers.
  • Create, review and Submit SAR’s and document all Suspicious activity considered but not filed.
  • Administration of AML/Fraud Monitoring Software
  • Supervise 314(a) lists and responses.
  • Assist with the identification of potential areas of compliance vulnerability.
  • Undertake continuous learning and self-study to stay abreast of changing regulations and emerging issues.
  • Lending (CRA, HMDA, Fair Lending, etc.) and Operations
  • Compliance knowledge and experience.
  • Review Mortgage Loans for adherence to all Lending Regulations
  • Assist with the development, implementation, and performance monitoring of compliance related training programs.
  • Assist with the preparation of reports for senior management detailing compliance risk and issues.
  • Serve as a resource to employees regarding compliance questions or concerns.
  • Assist with responses to inquiries from regulators.
  • Maintain confidentiality of sensitive information.
  • Oversee Banks HMDA reporting function.

Required Qualifications:

  • 4+ years of Compliance experience, or equivalent demonstrated through work experience.
  • A minimum of 2 to 3 years recent experience with the Bank Secrecy Act
  • Knowledge of banking processes, products and regulations
  • Organization and strong multi-tasking skills
  • Possess excellent oral and written communication skills.

Desired Qualifications:

  • Certified Regulatory Compliance Manager (CRCM) Certification or Certified Community Bank Officer (CCBO) Designation


Customer Service Representative - Warrenton, MO

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At American Bank we aim to make our customers feel valued, satisfied, and understood. We will achieve this by developing a personalized relationship with our customers and by asking questions to create a customized solution based on their needs and throughout their stages of life. We will create clients for life by adhering to our core values and our service standards.

Job Type: Full-time

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Salary Range: $15.00 - $18.00 Hourly

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
  • Meets company service standards, including greeting customers and making them feel welcome
  • Service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, and additional transactions upon request.
  • Solicits assistance from management as needed. Seeks management approval for transactions and rates for special relationship pricing above authorized limits. Notifies management of suspicious and questionable transactions.
  • Adheres to all bank compliance, security, and operational policies and procedures.
  • Maintains a cash drawer and performs daily branch operational balancing procedures.
  • Open accounts include but are not limited to checking, savings, safe deposit box, basic business-related, etc.
  • Performs changes to existing accounts as requested by the customer.
  • Proactively looks for ways to improve processes that will improve the customer’s experience and communicate those ideas to branch management.
  • If applicable, allow entry of safe deposit box holders.
  • Maintains customer confidentiality.
  • May participate in bank promotions, external community events, and promotional activities.
  • Complete other specified duties as assigned.

Sales:

  • Develops and maintains relationships with business partners.
  • Develops and maintains strong relationships with customers.
  • Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking.
  • Actively seeks out and maintains basic product knowledge of all banking products through training courses, branch meetings, corporate communications, etc.

Experience:

  • 1+ years of customer service and cash handling experience and/or previous experience working in a financial institution preferred.
  • Previous sales experience preferred.

Education:

  • High School Diploma/GED required.

Skills:

  • Proficient in usage of Microsoft Office and computer application


Insurance & Escrow Manager - Wright City, MO

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Job Type: Full-time

Responsible for monitoring, updating, and force placing hazard and flood insurance for all insurable collateral. Monitor and disburse Escrow funds for both Insurance and Real Estate Taxes. When necessary, will assist other loan personnel in various duties to ensure the successful operation of the department.

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Schedule: 8-hour shift, Monday - Friday

Salary Range: $20.00 - $25.00, hourly

Responsibilities:

  • Monitor all collateral for current and adequate hazard insurance coverage.
  • Update Third party tracking company of loan portfolio weekly.
  • Update core system with new expiration dates as insurance renews.
  • Develop and maintain relationships with insurance companies.
  • Request updated insurance as needed from borrowers and/or insurance agents.
  • Monitor flood insurance policies to prevent lapse or deficiency of coverage.
  • Pull new flood determinations as needed prior to maturity of loan for renewal consideration.
  • Manage escrow of funds and disburse timely to prevent any lapse in coverage for insurance and Real Estate taxes.
  • Complete required training associated with job functions.
  • Perform other related duties as assigned.

Skills:

  • Strong insurance skills should have knowledge of insurance coverages, policy forms and requirements for flood insurance.
  • Must be able to work with detailed information in an accurate, timely, and confidential manner.
  • High level of interpersonal skills to interact with others in a professional manner.
  • Adequate knowledge of internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure the performance of job duties.

Education / Training Required:

  • Experience with Hazard insurance policies.
  • Knowledge of Flood insurance preferred.
  • Bachelor's Degree preferred.


Loan Disbursement Administrator - Wright City, MO

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Job Type: Full-time

Responsible for disbursement of all construction and renovation funds. Maintain, monitor, and report on the status of the various loans disbursed. Manage the inspection of all projects and monitor the satisfactory progress of all projects. When necessary, will assist other loan personnel in various duties to ensure the successful operation of the department.

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Process the request for funds on both new construction and renovation loans.
  • Input new budgets into disbursement software, Built.
  • Maintain schedule of monthly inspections needed for the monitoring of each project.
  • Maintain line-item budgets and adjust as needed during the construction process.
  • Work with disbursing agents to remain in balance on funds available.
  • Verify the availability of funds and current status of the loan before disbursing.
  • Prepare the request for the advance for review and approval.
  • Disbursements are sent via wire or direct deposit into escrow accounts.
  • Organize and image disbursement request, advances, and inspections into core system.
  • Complete required training associated with job functions.
  • Perform other related duties as assigned.


Skills:

  • Experience with construction disbursing.
  • Experience in the construction industry.
  • Experience with disbursement software and technology.
  • Must be able to work with detailed information in an accurate, timely, and confidential manner.
  • High level of interpersonal skills to interact with others in a professional manner.
  • Adequate knowledge of internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure the performance of job duties.

Education / Training:

  • Construction disbursing.
  • Construction industry.
  • Bachelor's Degree preferred.


Loan Collateral Manager - Wright City, MO

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Job Type: Full-time

Responsible for appraisal orders, monitoring, and underwriting. Perform internal evaluations of residential and commercial collateral for loan renewals. When necessary, will assist other loan personnel in various duties to ensure the successful operation of the department.

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Engage appraisers for both commercial and residential collateral on loans.
  • Order or complete evaluations on collateral as regulation allows.
  • Monitor appraisals outstanding for timely completion to meet closing dates.
  • Perform appraisal reviews
  • Perform internal evaluations on residential and commercial properties at time of renewal.
  • Order and underwrite EDRs on collateral, our due diligence for environmental risk assessment.
  • Complete required training associated with job functions.
  • Perform other related duties as assigned.

Skills

  • Appraisal experience
  • Knowledge of real estate values.
  • Must be able to work with detailed information in an accurate, timely, and confidential manner.
  • High level of interpersonal skills to interact with others in a professional manner.
  • Adequate knowledge of internal policies and procedures and the respective state and federal laws and regulations governing departmental functions to ensure the performance of job duties.

Education

  • Experience with appraisals preferred.
  • Knowledge of real estate markets preferred.
  • Bachelor’s Degree preferred.


Bank


Job Type: Full-time

Benefits: American Bank of Missouri offers excellent compensation and benefits in a fast-paced team environment.

Schedule: 8-hour shift, Monday - Friday

Responsibilities:

  • Ensure the branch is open and ready to conduct business each business day.
  • Provide administrative support to Market President
  • Training, scheduling, and assigning work for retail branch personnel.
  • Meet with retail staff regularly (both 1:1 and in group meetings) to organize sales efforts, communicate procedural changes, and resolve issues to optimize branch performance and employee engagement. Establish regular opportunities with each retail team member to review goals and highlight further personal development
  • Assist in recognizing and inspiring future talent
  • Maintain working knowledge of all bank products, open new accounts and accurately run transactions for all personal and business banking products
  • Ensure the branch balances all transactions at the close of each business day. Assist tellers and others with balancing problems and authorize over/short adjustments. Conduct "surprise audits" necessary to verify accuracy of teller balances
  • Ensure branch ATM is serviced and operational at all times and is balanced regularly
  • Make regular business development calls to solicit new business or improve services to existing customers
  • Answer customer's basic and complex inquiries about their accounts. Interact with customers in person, on the telephone, or through other electronic communications in a friendly, helpful, and patient manner
  • Responsible for general maintenance of the branch, ensuring safety and security of customers, employees, and branch assets by following and enforcing all security procedures
  • Represent the bank at various civic and community functions
  • Meet all deadlines of any assigned training and ensure your team meets their assigned training deadlines as well
  • Other duties as assigned by supervisor

Qualifications:

  • High School Diploma or equivalent with additional business-related training
  • At least five (5) years of progressively responsible experience within a financial organization to gain necessary experience and background knowledge to manage a full-service branch and deal effectively with employee and customer relations matters.
  • This job requires skills needed in a typical office environment. This includes computer skills, communication skills, organizational skills, as well as utilization of office equipment.

Skills:

  • Basic Computer Skills - Using computers to program, set up functions, enter data, or process information.
  • Obtaining Information - Observing, receiving, and otherwise acquiring information from all relevant sources
  • Decision Making and Solving Problems - Analyzing information to choose the best solution and solve problems.
  • Communicating, Speaking and Active Listening with Supervisors, Peers, Subordinates, and Customers - Providing information to supervisors, co-workers, subordinates, and customers by telephone, in written form, email, or in person
  • Comprehension and Critical Thinking - Understanding work related documents. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Planning and Organizing - Setting clear objectives, establishing courses of actions, and organizing time to accomplish objectives on or ahead of schedule in an orderly fashion.
  • Initiative - Ability to work independently and complete tasks with limited guidance or instruction.
  • Customer Service - Interacting with customers, understanding customer needs, and explaining service options to customers in a friendly, helpful, and patient manner.
  • Confidentiality - Maintaining the privacy of sensitive information, both customer data and bank data
  • Compliance with Policies, Procedures, and Standards - Using relevant information and individual judgement to determine whether events or processes comply with laws, regulations, or standards.
  • Attention to detail - Accuracy in following procedures and instructions and producing quality work
  • Multitasking - Working on many problems and tasks at the same time
  • Adaptability - Interpreting, learning, and responding to instructions and direction related to new situations and procedures
  • Math Skills - Addition, Subtraction, Multiplication, Division
  • Ability to count US currency
  • Leading and Managing Subordinates - Managing, motivating, and guiding staff in the completion of tasks efficiently and effectively
  • Strategic Planning - Ability to develop and implement strategic plans to reach the goals of the organization
  • Analytical Skills - Evaluating performance and anticipating changes

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