Job description

Position Summary

Immediate need for an In-House Service/Repair Technician: Performs in-house servicing/repair, and light warehouse duties, of company products at established company repair site or service center.
Diagnoses failures using established procedures. Performs maintenance and testing of repaired products. May communicate with field-based technicians for details helpful to failure diagnostics or repair.

Requirements

An understanding of basic computer troubleshooting.
Excellent interpersonal, verbal, and written communications skills, with technical and customer satisfaction skills
Promptly respond to customer/management request and feedback.
Proven self-starter with motivation and ability
Great organization and time management skills that allow you to handle multiple responsibilities efficiently and promptly
Strong judgement and problem solving skills to determine most cost effective repair/resolution to minimize customer downtime
Ability to prepare and analyze reports to identify product failure trends and service ability issues
Ability to lift, install and move large self-service equipment (Occasionally lift or move up to 50 pounds)
Ability to drive a non-CDL delivery truck.
Pass background check, DOT certification and drug test.

Qualifications
Position Requirements:- Ability to communicate with all levels of personnel.
Ability to work all shifts.
Ability to work overtime.
Ability to work holidays and weekends.
Ability to lift and move up to 50 lbs.
Ability to push, pull, and maneuver heavy equipment in excess of 500 pounds.
Intermediate computer software and hardware technologies. Must be able to navigate through Windows.
Ability to quickly learn and understand new technologies.
Ability to safely operate up to a 24’ box truck to deliver equipment to customer sites for installation or move company equipment as Needed

Benefits
Competitive salary plus company matched 401K plan
Fast-paced, fun, flexible, and dynamic work environment
Excellent Health, Dental & Vision benefits
Flexible spending accounts for health care and day-care
Convenient direct deposit for paychecks
10 Paid Holidays + 17 Paid Time Off (PTO) Days annually, with 40 hours carryover
Company paid Life and Disability Insurance
Paid Training, Education reimbursement and continued education
Company paid uniforms and shoes

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Urbandale, IA 50322: Reliably commute or planning to relocate before starting work (Required)

Experience:

• in house repair: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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