Job description

WHO ARE WE?

Santorus USA is a new US-based division of the SANTORO group.
Santoro (HQ, London) is a boutique multi-brand design house of creative entrepreneurs. Family-run and established over 35 years ago, they design, produce and license a variety of art-driven gift, stationery and lifestyle products including 3D Pop Cards, Character Brands & Luxury Interiors. Selling to over 90 countries worldwide, and with over 120 business partners across Europe and ROW, they are looking to grow their presence significantly within the US market.

www.santoro-london.com
www.santorus.com

WHO ARE YOU?

Resourceful, full of initiative and with a passion for organization.
Creative at heart with an entrepreneurial spirit and an interest in business!
If you are keen to be an integral part of breaking new markets with a hands-on approach, this could be the ideal role for you.

THE JOB

Under limited supervision, this position provides diverse administrative support by performing a variety of routine and non-routine duties, directly linked to increasing brand awareness within the United States market.

As one of the first roles in the process of building a brand new US team, working directly alongside the owner will allow a unique opportunity to learn all facets of running a business within various creative / design industries.
There is huge scope in the potential of this role to evolve around the right individual in order to make the most of their key skill sets and business opportunities.

THE ROLE

• Assist in researching information for new business lead and contacts
• Assist in daily communications with new and existing customers, providing support in terms of pricing, terms, imagery and processing orders
• Learning the company’s database system, being responsible for updating all customer enquiries and prospective leads
• Producing reports, memos and correspondence and drafting responses to routine inquiries.
• Arranging online and in person meetings
• Assist with general business tasks such as booking couriers, mailing packages, ordering of supplies
• Research and organization of Trade Show exhibits, logistics and travel arrangements
• Assist in research and prospecting local marketing opportunities
• Assist in the management of social media posts, promoting various branded projects
• Opportunity to learn and assist with back office management of ecommerce platforms
• Regular liaison with the UK Head Office team
• Proactive problem solving of organizational and business issues as appropriate.

WHAT THIS PERSON WILL BRING

• Positive attitude, eager and inquisitive nature
• Tenacious and self-motivated spirit
• Ability to multi-task
• Excellent written and verbal communication skills
• Solid computer skills, including proficiency with MS Office products (Word, Excel and Outlook); Photoshop skills preferred but not required
• An interest in Social Media and digital marketing
• Ability to travel if needed

BENEFITS

• PAID TIME OFF: An entitlement of 20 days (PR) per calendar year to utilize as either vacation / sick pay / personal
• HYBRID WORKING: This role requires you to work alongside the Owner in their office location 2-3 days a week
• FLEXIBLE HOURS: Opportunity to agree your own schedule
• HEALTH INSURANCE: Health Insurance Contribution after 1 year of employment (QSEHRA)

Job Type: Full-time

Salary: $41,557.36 - $50,047.57 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Austin, TX 78745: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 3 years (Preferred)
• Microsoft Powerpoint: 1 year (Preferred)

Work Location: Hybrid remote in Austin, TX 78745

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