Job description

The Mousehouse Cheesehaus (a family owned and operated Cheese and Gift Store) is now hiring Assistant Store Managers (ASM) who are dedicated to assisting the Store Manager in developing team members who deliver excellent customer service and a positive customer experience. ASMs are responsible for the complete day-to-day operation of the store in the absence of the Store Manager. ASMs are responsible for maximizing store sales and profitability, along with minimizing expenses while ensuring that the store is optimally stocked and merchandised. An Assistant Store Manager contributes to the growth and development of the management team and Team Members while providing a superior customer experience.

Our Assistant Store Managers ARE the Mousehouse and make an incredible impact on our team members and customers. They create, lead, guide, teach, merchandise, market, process shipment, inspire, manage product, replenish, problem solve and more, including:

• Customer Service Superhero!

Leads the team in meeting and exceeding sales plan. Customer service and team member satisfaction is paramount. Our ASMs drives high sales through an impeccably presented sales floor and outstanding customer service. Coaches and mentors the team in multiple retail skill-sets to elevate the store's performance. In short, hits sales out of the park!

• Cheese Guru

Lives, breathes and loves our products and ensures the store is a showpiece for our customers. Impeccable merchandising, on-point signage & pricing and beautiful visual presentation are led and supported by this critical leader. Lastly, serves as a true brand ambassador for the Mousehouse, showing off our product and educating our customers about our incredible Wisconsin Cheese, Homemade Fudge, gifts and souvenirs.

• People COACH

Recruiter, Trainer, Teacher and COACH! Supports the Store Manager in leading outstanding people processes, team development and ensures an amazing applicant and employee experience.

• “Owns It” Operator

Owns their performance and results, creates strong operational processes and routines that minimize shrink and drive profitability. Understands and insists on a clean, pretty store and a team that follows best practices for a healthy, profitable store.
Additional Information**
WHAT YOU BRING TO THE TABLE:
First, leading a team makes your heart beat faster! You are a sales-driver and you know how to create and exceed sales plans! Your team is critical to your business and your customers, so your talent assessment and development skills are solid and you have an internal desire to always get better.

You’re an expert at the stock function and always know how to manage shipment and replenishment, no matter the season. You still function effectively and even thrive in times of change and shifting priorities and have a strong ability to stay flexible to the unforeseen. Communication comes naturally to you with your highly developed ability to convey information and set direction with your team in writing or verbally. You utilize time and resources extremely well to meet deadlines, stay efficient and manage operational priorities. Your retail/restaurant leadership experience makes you immediately credible in our business and a major source of support to your Store Manager. Finally, you have so much fun doing and being all of the above and share that excitement with those around you everyday!

The Nitty Gritty

The Mousehouse is open 7 days/week. Assistant Managers are expected to be available for any and all shifts as needed. This includes rotating weekends.

• At least one year retail management experience preferred.
• Must have good verbal and written communication skills.
• Ability to provide motivation and leadership to associates storewide in a fair and impartial manner.
• High degree of analytical skills, and the ability to delegate and be self-directed.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and project management skills.

The minimum physical requirements for this position include:

• Ability to stand for an extended period of time, walk, reach, and bend to perform job duties.
• Move and handle merchandise up to 50 pounds, and fixtures throughout the store, which entails lifting and perform all functions as set forth.

Job responsibilities may change based on the needs of the business.

Benefits:

• 401K
• Health Insurance
• PTO
• Store discounts

Job Type: Full-time

Pay: $47,000.00 - $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Rotating weekends

Ability to commute/relocate:

• Windsor, WI 53598: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail Management: 1 year (Required)
• Retail sales: 3 years (Preferred)

License/Certification:

• Beverage Server Certificate (Preferred)
• Food Safety Certification (Preferred)

Work Location: One location

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