Job description

GENERAL FUNCTION

The Asset Protection Advisor supports Asset Protection and Operational Programs which safeguard the assets of the Company: merchandise, money, property and the welfare of our customers and associates. The Asset Protection Advisor supports the reduction of shrink by promoting Asset Protection Awareness, providing associate training, and participating in the investigating of all situations known or suspected internal/external dishonesty.

MAJOR DUTIES AND RESPONSIBILITIES

• Delivers excellent customer service expectations by consistently following store sale behaviors (Sunglass Hut Experience)
• Acts as a physical and visual deterrent for potential external and internal dishonesty.
• Maintain a constant presence while standing at the store’s point of entry
• Engage with disruptive customers to de-escalate interactions.
• Discuss and support all Sunglass Hut policies and procedures.
• Assists local RMAP/RMI/APS with internal and external investigations.
• Checks for compliance of all physical security devices/procedures.
• Assists assigned store(s) with physical inventory process.
• Review 3R’s and Active Shooter Program with store employees
• Assists with projects that prevent or eliminate fraud against Sunglass Hut
• Performs Asset Protection operational audits.
• Complete and train employees in accurate incident reporting procedures.
• Review proper receipt of incoming shipments to store

BASIC QUALIFICATIONS

• High School Diploma or equivalent experience
• Security/Loss Prevention experience
• Ability to communicate clearly and assertively, when needed
• Ability to quickly and confidently evaluate circumstances and make timely decisions.
• Ability to remain calm under pressure
• Ability to provide direction train on policy & procedure.
• Ability to lift 60lbs if needed
• Excellent written and verbal skills
• Strong interpersonal skills, resourceful and results driven
• Basic knowledge of Store Retail Operations
• Basic knowledge of Physical Security Equipment (alarms, CCTV, EAS)
• Basic computer skills
• Flexible to work non-traditional hours including evenings

PREFERRED QUALIFICATIONS

• Experience in managing high-stress situations
• Experience in utilizing de-escalation tactics
• Experience in Retail store environments

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Ability to commute/relocate:

• Reno, NV 89511: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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