Retail Business Services, ranked No. 25 on Fast Company’s 2022 100 Best Workplaces for Innovators, is the services company of leading grocery retail group Ahold Delhaize USA, currently providing services to five omnichannel grocery brands, including Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Retail Business Services leverages the scale of the local brands to drive synergies and provides industry-leading expertise, insights and analytics to local brands to support their strategies. We are committed to diversity, equity and inclusion and we foster a community of belonging where everyone is valued. For more information, visit https://www.retailbusinessservices.com.

The Analyst II Logistics position is responsible for daily execution and tracking of freight across the Ahold Delhaize America businesses. Work collectively across all Ahold Delhaize America banners and Shared Services to ensure that managed freight flows optimally throughout the Supply Chain.

Duties and Responsibilities:

• Analyze all Customer Pickup loads delivering into assigned region/s for optimization opportunities and tender to carrier.
• Check PO notifications from CRP vendors daily to verify correct receipt of all orders, weights, dates & pickup locations
• Communicates with vendors and Inventory Analysts on any PO#’s that did not transmit or transmitted incorrectly
• Combine multiple PO#’s, adjust weights on PO’s, adjust pick up days based on information provided by the vendor and/or as identified by self for DA gain ie: bracket pricing, efficiency programs, freight expense reduction.
• Work closely with vendors and Inventory Analysts on any orders that need date changes
• Expedite any PO#’s the buyer/vendor may need earlier than requested date-sometimes needing same day pickup
• Identify and assist Supply Chain Analytics with possible Customer Pickup opportunities
• Responsible for recruiting new carriers to Customer Pickup program
• Coordinate all freight claim research, filing and resolution for Customer Pickup loads
• Coordinate all drop trailer contracts for all DC’s
• Work closely with vendor’s shipping department to ensure timely loading of trucks for loads to reduce amount of detention
• Work closely with carriers to improve on-time delivery performance
• Send detailed report daily on Customer Pickup late loads to all buyers, Logistics & all DC’s
• Assist DC’s when they are missing bills for loads
• Assist DC’s with notifying carriers when envelopes are needed to mail bill of ladings to the carrier
• Research past due and balance due invoices from carriers
• Take calls from prepaid carriers needing delivery appointments.
• Assist Truck Appointments when needed to schedule prepaid loads
• Fax POD requests to vendors and carriers.
• Maintain fuel surcharge scales for various vendors weekly and monthly.
• Train carriers to use current TMS system
• Continuously search for the most efficient freight rate
• Work closely with Team Leaders helping to identify opportunities for optimization
• Perform analysis on various lanes (CPU, allowance vs expense, Alternative Product Flow, etc.)
• Liaison for communication flow with Distribution, Transportation, Category Management and Replenishment
• Execute transfers and rush deliveries at the request of Replenishment/Category
• Assist in disaster recovery efforts due to natural disaster or weather events
• Other projects and analyses to be performed as identified and assigned by Team Leader
• Provide support for motivating peers and function as an effective promoter of change and growth.
• Provide support for the implementation of a continuous improvement culture
• Serve as a member of key teams and committees as needed
• Responsible for the development, talent planning and performance management of self

Knowledge:

• Basic knowledge of the trucking industry, distribution, and/or replenishment functions
• Basic professional level of knowledge for company, business and industry practices
• Proficient with Microsoft Office Suite of Programs
• Requires travel – typically 8 - 12%

Skills:

• Demonstrate a personal acceptance of change and the ability to adapt and drive change
• Demonstrate an ability to implement and analyze retail business using consumer insights and analyzing trends.
• Active listener with an ability to build trust across varying levels of the organization
• Ability to work with all levels of management
• Excellent organizational, planning, influence, communication and presentation skills
• Self-motivated and persuasive in presenting and selling ideas and executing their implementation
• Excellent communication skills

Abilities:

• Ability to manage day to day activity for identified responsibilities
• Ability to influence without authority
• Ability to work as part of a team
• Ability to think innovatively

Education:

• Bachelor's Degree or equivalent combination of education and related work experience

Experience:

• Experience with the following computer programs: SEGA, DSS, LlamaSoft, WMS, PFT, Inforem, Tableau, Revionics, MSP
• Collaboration experience with vendors, transportation providers, & third-party consultants

Retail Business Services is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law. We provide reasonable accommodations to applicants and employees with disabilities. As important as what we do is how we do it. Our team embodies our values of Courage, Care, Teamwork, Integrity and Humor in everything that they do. We have a culture of care that values and celebrates the qualities and perspectives that make us all unique.

If you have a disability and require assistance in the application process, please contact our Talent Acquisition Department at tad@retailbusinessservices.com.