Job description

Refratechnik North America in St. Louis is the central partner for sales, logistics, and engineering, up to installation and commissioning of refractory linings, plus after-sales service. Moreover, strategically located warehouses in the USA and Canada enable us to serve local customers quickly and reliably.

Our open and collaborative culture provides an excellent opportunity for this Administrative Logistics Support As a member of our growing team, you will have the opportunity to support our Outside Sales team through end-to-end order processing and logistics coordination to ensure swift delivery of our emergency products.

A day in the life of this Administrative Logistics Support position includes:

• Providing outstanding service to our outside sales team to create and complete offers, order confirmations, invoices, and credit notes using SAP.
• Calculating and determining the best logistical solutions to deliver products from our warehouses to customer locations utilizing ocean, air, and land alternatives.
• Creating, providing, and overseeing required documents for imports, exports, and domestic transport.
• Coordinating with customs brokers and warehouse staff shipments by containers and truck deliveries.
• Resolving customs holds and shipment delays Inventory - Replenish and reserve warehouse inventory for customer orders.
• Monitoring and auditing inventory levels at warehouses to ensure accurate materials management.
• Maintaining vendor relations and processing purchase orders.

The ideal candidate for this Administrative Logistics Support position will possess:

• 2-3 years of logistics experience with knowledge of global transport of products
• 1 – 3 years of customer service experience in a fast-paced environment
• Extensive knowledge of Microsoft Excel.
• SAP or other ERP software system experience is “a plus” including experience with material management and sales distribution modules.
• Availability to work on call 2 weekends per month to handle emergency orders

Our office is conveniently located in Maryland Heights, MO. Our compensation and benefits package includes a base salary range of $40,000-$50,000 based on experience, plus health, dental, vision, and generous paid time off programs.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• St. Louis, MO: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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