Job description

Location: CHA Cambridge Hospital
Work Days: 8a to 4:30p
Category: Clerical and Administrative Support
Department: Dept of Surgery Cambridge
Job Type: Full time
Work Shift: Day
Hours/Week: 40.00
Union: Yes
Union Name: CH Laborers 380

DEPARTMENT DESCRIPTION:
The CHA Surgery team has highly skilled providers who help thousands of patients each year. We offer a wide range of surgical sub-specialties, treating patients with many different needs – from foot care to eye surgery and nearly everything in between. Led by a team of fellowship-trained physicians, the surgery team sees patients at all three CHA Hospitals, with surgeries performed at either Cambridge or Everett Hospital. We work closely with the BIDMC Department of Surgery.

Summary:

• Performs a wide range of administrative and support functions for department.
• Acts as the link between the health provider, the patient, and other Alliance departments, outside service agencies and consulting providers.

Responsibilities:

• Greets departmental visitors to ensure accurate and timely departmental communication and the presentation of department in a positive manner to patients.
• Schedules new and follow-up appointments and coordinates schedules for departmental personnel, interns and fellows in specialty areas.
• Schedules a variety of tests as required and routes to appropriate source with the goal of promoting appropriate medical care and follow-up.
• Registers daily patient visits and performs administrative duties necessary to ensure appropriate billing and reimbursement for services. Reviews and enters daily billing via order entry.
• Performs general duties in the preparation of departmental correspondence and records.
• Monitors and orders office supplies.
• Troubleshoots all office equipment failures calls for maintenance.
• Recognizes and troubleshoots patient-related problems and passes on to appropriate personnel
• Maintains medical record system allowing for each tracking of records on site as well as off site.
• Purges inactive medical records according to protocol.
• Composes, types, files and maintains records of correspondence, memos, reports, grants, agendas and minutes of meetings, letters, and policies as assigned in accurate, neat and timely manner.
• Efficiently schedules meetings as requested.
• Accurately notifies all parties as to the agreed upon date, time and location of meeting.

QUALIFICATIONS:
High School, Associates Degree Preferred
1-3 years in an office support/administrative position
Experience with computer applications such as advanced word processing, spreadsheets, databases, flowcharts and graphics preferred (Microsoft Office and Google apps)

In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.

Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.

Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.

At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.

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