Administrative Assistant (Per Diem)

Full Time
Holyoke, MA 01040
Posted
Job description

Employment Type:

Part time

Shift:

Day Shift

Description:

WHY MARY'S MEADOW?

What is the small-house concept?
Mary’s Meadow comprises four separate houses, each of which has accommodations for 10 residents. All rooms are private, with full baths, and each house has a shared living room, dining room, den and kitchen. This intimate environment makes a real difference for our residents, it encourages interaction and socialization while affording privacy. The four houses are connected to a central chapel, open to people of all faiths, providing a calm and quiet space for prayer and reflection.

Mary’s Meadow: Revolutionizing nursing home care
The opening of Mary’s Meadow at Providence Place revolutionized delivery of long-term skilled nursing care, as well as short-term rehabilitation services. This innovative social model has proven to be as attractive to those receiving care as it is to their families, physicians and caregivers. It’s an approach that empowers our residents to be as independent and self-reliant as possible, in a setting that feels like home.

Nationally recognized for the quality of our care
Our innovative approach earns us high marks for the quality of our care. Mary’s Meadow is consistently ranked among the top nursing homes in the entire state, earning a five-star rating from U.S. News & World Report and a Women’s Choice Award for Best Extended Care & Nursing Homes in Massachusetts. We have also received the Excellence in Action Award for Superior Commitment to Customer Satisfaction for 5 consecutive years, 2010-2015.

Most importantly, our residents and their families give us high marks for the personalized care and attention they receive here at Mary’s Meadow.

JOB SUMMARY:

The administrative assistance provides clerical support to the Guide and Clinical Coordinator that includes responsibilities directed toward operations, communication, and the management of the facility. This position provides backup coverage for Business Office Coordinator, oversees employee and education files, participates in the new hire process and assists in the health care credentialing procedures for the facility.

PRIMARY JOB RESPONSIBILITIES AND DUTIES:

1. Conduct administrative and clerical tasks in a manner that facilitates effective inter/intra-departmental business; works in conjunction with the Guide and Clinical Coordinator in handling daily assignments,

2. Acts as central communication and information relay between various Houses and staff within SPHS,

3. Performs a variety of office tasks, utilizing personal computers for word processing, spreadsheets, database management, and Kronos payroll system,

4. Assists Scheduling Coordinators and Guide in maintaining House schedules that ensure adequate staff coverage.

5. Composes, types, and proofreads departmental correspondence, financial reports, contracts, records, policy, procedures, and forms from handwritten drafts and maintain master copies; they would coordinate the duplication and collation of materials as necessary,

6. Perform facility credentialing process for all health care practitioners, update information and maintain an organized filing system that facilitates the retrieval of information,

7. Maintains employee files, coordinates with HR and department managers to complete the new hire process, and required HR documentation,

8. Provides backup coverage of business office coordinator tasks, including processing of resident PNAs, petty cash, facility census, payments, inquiries received, etc,

9. Establish and maintain good communication with the staff, administration, departments and related external agencies,

10. Handle the requirements of the position with a professional and customer focused approach and work as a team member,

11. Consistently keep in confidence all matters related to the residents and/or family;

refraining from discussion, both in and out of the work on matters related to residents, facility and administrative issues except as required,

12. Present a neat and professional appearance in appropriate business casual dress and with identification as per SPHS policy,

13. Serve as A member of the facility CQI, Safety, and Marketing Committees, and take minutes for these meetings.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

1. High School diploma or GED with secretarial and/or business school training; Associates Degree preferred,

2. Extensive secretarial and clerical skills including: proficiency with computer skills, spreadsheet applications, basic data base applications, grammar and oral communication, and administrative organization,

3. Discretion, good judgement, organizational ability, and initiative are essential in this highly visible position,

4. Work requires strong interpersonal skills and tact within a multicultural work environment.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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