Admin Support

U-Haul is looking for a team player to join the Payment Processing team! The team is tight knit and works closely together to accomplish goals! The department offers opportunities for growth and hands-on training. Are you ready to be a part of the team? Apply today!

POSITION'S PRIMARY FUNCTION:

The primary function of the Credit Card Processing Admin Support role will be to assist the credit card team in conducting payment research, taking incoming calls/responding to emails from customers or internal/external team members, and other various administrative tasks.

ESSENTIAL DUTIES:

• Manage incoming phone calls and emails regarding customer issues and/or transaction details pertaining to current or past rental contracts.
• Research and confirm charges/refunds from multiple departments/sources and reprocess as necessary
• Efficiently manage time and handle high volume environments.
• Gather information needed for charges/refunds that need to be processed throughout the day.
• Perform with minimal supervision while maintaining high level of confidentiality
• Ability to work Saturdays as required
• Perform other duties as assigned

Minimum Qualifications:

• Ability to navigate and use multiple computer programs including Microsoft Office
• Excellent verbal and written communication
• Positive, upbeat, self-motivated with a “can-do” attitude.

Perks of joining the U-Haul fleet:

Get your career moving with a company who empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.

Here are just some of the programs U-Haul has available:

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

About Us

Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.

U-Haul co-founders L.S. "Sam" Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.

AMERCO and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no AMERCO or U-Haul company will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.